A
AC Question
Laser Tablet screen frozen - won't power off
We have a Laser 8GB tablet (for kids). I recently downloaded a bunch of apps from the Playstore. Today, Plants vs Zombies 2 froze upon opening.
We have tried the following:
Hold power button down for 10 seconds, 20 seconds and 30+ second intervals.
Hold power button and volume up buttons together for same second intervals.
Hold power button and volume down buttons together for same second intervals.
Hold all three buttons down together for the same second intervals.
Poking a paperclip into the micro hole at the top even though I have no idea what that will do. >.>
The battery was charged overnight and was barely one-third discharged when the screen froze. The tablet will not respond to any touching on the screen and will not power off.
I would appreciate your help to get the tablet working again, and thanks very much for your time and assistance.
We have a Laser 8GB tablet (for kids). I recently downloaded a bunch of apps from the Playstore. Today, Plants vs Zombies 2 froze upon opening.
We have tried the following:
Hold power button down for 10 seconds, 20 seconds and 30+ second intervals.
Hold power button and volume up buttons together for same second intervals.
Hold power button and volume down buttons together for same second intervals.
Hold all three buttons down together for the same second intervals.
Poking a paperclip into the micro hole at the top even though I have no idea what that will do. >.>
The battery was charged overnight and was barely one-third discharged when the screen froze. The tablet will not respond to any touching on the screen and will not power off.
I would appreciate your help to get the tablet working again, and thanks very much for your time and assistance.