Why won't my pin work? How can I recover it?

A

AC Question

Please help my pin won't work!

I was prompted to change my pin 1-2 days ago. Changed my battery tonight and now I cannot get in at all. Says try again and stays locked. I can't stand the clicking noise it is giving me to prompt me to enter a pin that it won't recognize...old pin doesn't work and restart or power off useless too!
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: Please help my pin won't work!

Worst case - bring the phone, with a photo ID showing that you're the owner of the account the phone is on, to the carrier, and they'll unlock it for you.
 

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