Android upgrade keeps optimizing apps - can't pass over that, what should I do?

[Bobes23]

Android upgrade keeps optimizing apps - can't pass over that

Hi guys, I just got my new Cubot x11 from Etotalk. After the first startup there was an android update which I confirmed. After the update startup it said just ,,error" so I restarted the phone and then there is a pop up window "android is upgrading, optimizing apps 1 from 116 and thats all, there is no any progress even after 2 hours. If I restart the phone it's still the same. I can't pass over that to start the system. Anyone can help me?

 

[B. Diddy]

Re: Android upgrade keeps optimizing apps - can't pass over that

Welcome to Android Central! You could try booting into Recovery Mode following the initial steps in this video:

https://www.youtube.com/watch?v=hjWRz24QBhw

The problem is that after that, I can't help, since the menu is in Chinese. If you can figure out which option is Wipe Cache Partition, try that--maybe you could use Google Translate. You could also do Wipe Data/Factory Reset, if you're ok with wiping the phone.

 

[Bobes23]

Re: Android upgrade keeps optimizing apps - can't pass over that

I found the factory reset in the chinese menu, the problem is that it doesn't work. After restart it crashes and keeps the starting screen with the phone logo.

 

[B. Diddy]

Re: Android upgrade keeps optimizing apps - can't pass over that

Might be defective firmware or hardware, which wouldn't be that surprising for an off-brand device. Not sure what else to suggest, sorry!