1. darenwelsh's Avatar
    When I hit the "Phone" button to dial a number, the dial pad is invisible. I can still toggle the dial pad with the button on the bottom left, but the numbers are missing. I have tried rebooting with no luck. Aside from uninstalling programs I have installed, do you have any suggestions?
    01-12-2011 06:25 PM
  2. mclarryjr's Avatar
    I would first try clearing data and cache in the dialer app.

    settings>applications>manage apps>select all>phone dialer then hit clear data and cache.
    darenwelsh likes this.
    01-12-2011 06:41 PM
  3. Chris Kerrigan's Avatar
    Have you tried clearing the Dialer cache/data? Go to Settings > Applications > Manage Applications > Find "Dialer" > Clear Cache and/or Clear Data
    darenwelsh likes this.
    01-12-2011 06:42 PM
  4. darenwelsh's Avatar
    You guys rock - that fixed it.

    I noticed there was a "Dialer" and another "Dialer HTC". I cleared both just to be sure.
    Then there's a "Dialer Storage" -- it has 2.57 MB. What is the difference between all of these? Should I clear the storage data/cache?
    01-12-2011 06:47 PM
  5. mclarryjr's Avatar
    I think the dialer storage is your call log but there is a good chance I'm wrong. If you have everything working I wouldn't clear anymore and if a restart doesn't fix your problem always try clearing cache and data it usually does the trick.
    01-12-2011 06:51 PM
  6. Chris Kerrigan's Avatar
    Glad that worked! Like mclarryjr said if a soft reset doesn't work, your next bet is going to be to clear that applications data and/or cache. I can't tell you how many times I've run into an issue and simply clearing that information out resolved it.
    01-12-2011 06:58 PM
  7. darenwelsh's Avatar
    On a similar note, I've noticed the size of my mail application data has crept up there. I'm guessing it's the amount of mail downloaded from my exchange account. Is there a similar way to clear the cache and reset how much it has downloaded?
    01-12-2011 07:12 PM
  8. Chris Kerrigan's Avatar
    Is the clear data button greyed out? That would be where I'd start. I assume you're talking about the data being displayed in Manage applications, correct?
    01-12-2011 07:16 PM
  9. hovawart's Avatar
    There is neither a "dialer" nor a "phone" app in the list. What next?
    09-20-2012 02:19 PM
  10. Helen Randall's Avatar
    Thanks
    10-25-2013 01:04 AM
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