Why can't I send or receive picture msgs?

[AC Question]

why cant i send or recieve picture msgs?

when i recieve a multi media message it says to download but will not download.

 

[B. Diddy]

Re: why cant i send or recieve picture msgs?

Welcome to Android Central! Which phone, and which carrier? Is your mobile data turned on? It has to be on for MMS messages.

Did you get the phone unlocked or from a different carrier than the one you're currently using? If so, you have to make sure the APN settings are correct. What is an APN, and how do I change it? | Android Central