My finger print does not work on my phone and I forgot my back up password, how can I get into my phone?

[AC Question]

my finger print dos not work on my phone an i forgot my back up pass

my finger print dos not work on my phone an i forgot my back up pass

 

[Javier P]

Re: my finger print dos not work on my phone an i forgot my back up pass

I'm afraid you'll need to get in touch with your carrier for assistance.