Phone pauses when I'm watching movies, the voice will keep going but the movie will freeze. How can I fix this?

[AC Question]

Phone pauses when I'm watching movies the voice will keep going the movie will freeze

So I'm watching movies on Netflix or you tube and the video freezes and the voice well keep going.so I can hear it but can't see it.then I haft to slide the timer back to restart it from where it froze at, to watch the rest of my show.does any one know how to help me .

 

[B. Diddy]

Re: Phone pauses when I'm watching movies the voice will keep going the movie will freeze

Welcome to Android Central! Which phone? Does this occur with other streaming sites/apps like YouTube? How about locally saved videos?

Does it occur on both wi-fi and mobile data?

 

[Cliff Defigueiredo]

I'm having the exact same problem, and yes it happens on any video like YouTube & Facebook.