Why can't I access wifi no mac address or ip address?

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why cant i access wifi no mac address or ip adress

my wifi aint turning on even though it is saying turning on. and the icon to turn on wifi is not pressable like if a setting shut it down.
 

B. Diddy

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Re: why cant i access wifi no mac address or ip adress

Welcome to Android Central! Which device?
 

bubbacola555

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Re: why cant i access wifi no mac address or ip adress

Someone asked you what device - but what I find out about phones it is generally too time consuming to track down a glitch. Phones are a small computer in a sense - but unless rooted - you cannot change the functions shipped with the phone. Depending on your view - it is easier to do a back up to your Card and then do a factory reset. But if not into that then you need to provide what type of device
 

B. Diddy

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Re: why cant i access wifi no mac address or ip adress

The reason why I often ask which device a person has is that it's usually worth trying to boot into Recovery Mode and wipe the cache partition. It's not possible on every device, and most devices that do allow it have different procedures to achieve it--hence, the importance of knowing which device. It's true that wiping the cache won't solve most problems, but it can solve some, and it's harmless to try.
 

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