Why is my K3 Note charging while switch off but not when it is switched on?

[AC Question]

why is my k3 note charging while switch off but not when it is switched on?

while it is switched off it is charging,but it is not charging on switched on condition

 

[B. Diddy]

Re: why is my k3 note charging while switch off but not when it is switched on?

Welcome to Android Central! Are you plugged into a wall outlet or computer USB port? Have you tried different USB cables and/or wall plugs?