How can I get past the battery logo?

[azizul affif]

stuck at baterry logo

i switchoff my phone and then i charge it. unfortunately it just stuck at charging logo. how to solve this problem? it just 1 week 's old. do i have to hard reset this phone or just claim the warranty by samsung . btw, im using samsung a8

 

[belodion]

Re: stuck at baterry logo

Welcome to the forums.

First, try booting into Recovery, then reboot the phone from there.
If still no go, get back to us.