My background data won't activate even though it says it is on?

[AC Question]

my background data wont activate even though it says it is on

I have an older tablet that used to work fine. Now background data won't activate so I can't download or update anything from play store. I have gone through web help and settings says background data is on.

 

[B. Diddy]

Re: my background data wont activate even though it says it is on

Welcome to Android Central! It's possible to selectively Restrict Background Data for a specific app. Go to Settings>Data Usage, select the Play Store, and see if it is set to Restrict.