My phone screen went dark, and then my whole phone got really hot. What could the problem be?

A

AC Question

My phone screen went dark, and then my whole phone got really hot.

I was on my phone scrolling through apps like I always do, and all of a sudden my phone screen turned black and my phone started getting really hot. I'm not sure what's going on.
 

Rukbat

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Feb 12, 2012
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Re: My phone screen went dark, and then my whole phone got really hot.

Either your battery is experiencing thermal runaway (put it in the freezer - in a zipped plastic bag - for about 15 minutes - if that doesn't stop it the battery is bad) or there's a short in the phone and something (probably the motherboard) has to be replaced. (If the phone is still under warranty, it's all covered - except your data - you'll probably lose it.).
 

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