After updating my phone it doesn't recognize my fingerprint.. Really want my private pics..
After I updated my phone it stopped recognising my fingerprint and it says my back up password is incorrect but I'm 100% sure it isn't as I would use it often due to the fact that it wouldn't recognize my fingerprint after a shower or doing dishes etc (good old wrinkly hands)
So I gained access to my phone again using my email..
Is the only option to reset my phone? How can I back up my private pics? Can I reset just the password and the fingerprint? Using my email maybe..
I'm so annoyed my private pics mean a lot to me and I had not yet got around to backing them up.
Thanks
After I updated my phone it stopped recognising my fingerprint and it says my back up password is incorrect but I'm 100% sure it isn't as I would use it often due to the fact that it wouldn't recognize my fingerprint after a shower or doing dishes etc (good old wrinkly hands)
So I gained access to my phone again using my email..
Is the only option to reset my phone? How can I back up my private pics? Can I reset just the password and the fingerprint? Using my email maybe..
I'm so annoyed my private pics mean a lot to me and I had not yet got around to backing them up.
Thanks
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