My Samsung E5 got hanged, how can I power it off & re-start it?

[AC Question]

my samsung E5 get hang how I can power off & re-start it ??

It get hang while working on Internet, try to shut down by pressing long start/stop button but it is not working, pls help

 

[B. Diddy]

Re: my samsung E5 get hang how I can power off & re-start it ??

Welcome to Android Central! Try pressing and holding Power and Volume Down for 15-20 seconds until it forces a shutdown.

 

[DavidDeepuJoy]

Re: my samsung E5 get hang how I can power off & re-start it ??

Welcome to Android Central! Try pressing and holding Power and Volume Down for 15-20 seconds until it forces a shutdown.

Thank you B. Diddy. It worked for my Mummy's phone & I am a hero. May the only God JESUS bless you abundantly!