Why doesn't my phone screen unlock?

[AC Question]

phone screen doesn't unlock

samsung android phone was working then suddenly screen would not unlock...I just do a swipe to unlock no password. Tried turning phone off to restart and won't do that either. Phone screen shows exact time phone stopped responding and shows battery as if it is still charging because I was charging phone when this happened

 

[STARGATE]

Re: phone screen doesn't unlock

What phone is it?
If it has a removable battery, take it out for a few minutes, than put it back and turn the phone on.
Let us know how it goes.