Why can't I disable the pin on my phone?

[AC Question]

I cant disable the pin on my phone the directions i fallowed dose not have rhe options

It tells me to go to lock screen settings lock screen reenter the pin and then hit none. I did that but tells me I have to encrypt data off of external sd card I do not know what that means and I do not know how to

 

[AlphaTango414]

Re: I cant disable the pin on my phone the directions i fallowed dose not have rhe options

Is your device encrypted or is your SD card encrypted?