I have my Samsung Galaxy A7 screen and display broken . How do I take a backup of my files?

[AC Question]

i have my samsung galaxy A7 screen and display broken . How do i take backup of my files.

but still the phone is working as i can see lights on my back and recent apps button. I want to backup my files but my phone is locked.so kies wont work.i tried to unlock phone through samsung find my mobile but i dont remember my password or my security question ! Please help !

 

[anon(632115)]

Re: i have my samsung galaxy A7 screen and display broken . How do i take backup of my files.

If you can't remember your Samsung account information you will need to replace the screen before you can do anything. The device doesn't support MHL which would have been your last option.