Why does my phone restart when headphones are plugged in?

[AC Question]

Every time I plug headphones into my phone, it freezes and restarts. It continues to restart over and over again until the headphones are unplugged. I've tried this with different pairs of headphones and the problem is the same. I tried restarting, disabled Google Play Music, and finally did a factory reset. The problem has not been resolved. PLEASE HELP.

 

[mjgee]

Sorry, I should have mentioned that my phone is a Samsung Galaxy Prevail LTE...