Why won't my Kenwood radio play music?

A

AC Question

Why my kenwood raido wont play music

I got a new kenwood radio for my 98 Acura tl and for the first couple of months it worked perfect and then I would sometimes have to disconnect and reconnect the bluetooth from my phone and it would work but now it just says I'm connected to media and call but nothing comes out the speaker. I'm up set I paid all the money for a crappy radio and it's not supposed to be a crappy radio. My actual radio is perfect but bluetooth won't play any sound. Any suggestions?
 

B. Diddy

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Welcome to Android Central! On the phone, go to Settings>Bluetooth, select the car radio, and make sure Media Audio and Phone Audio are checked on.

What's the Kenwood's model number? If possible, make sure the firmware is fully up to date. Also, have you tried forgetting the device on the phone, then going through the pairing process again?