eBay Android app signing in issue

[Coolsubzerous]

I'm having issues logging into the eBay Android app on my note 7. It says "there was an internal error. Please try restarting the app"
Which I have done a few times to no use. Anyone has had this issues n any help is deeply appreciated... Thank u...

 

[B. Diddy]

Try going to the App Manager, select eBay, and Clear Cache/Clear Data, then Force Stop. Now try again.

 

[Coolsubzerous]

Try going to the App Manager, select eBay, and Clear Cache/Clear Data, then Force Stop. Now try again.

Tried tat but the same error is showing up as before...

 

[B. Diddy]

Is the app fully updated?

 

[Coolsubzerous]

Is the app fully updated?

What do u mean by fully updated? I've deleted the app n got into the play store to download the eBay app which shd b an updated one at tat point. Im pretty lost in finding the answer.

 

[B. Diddy]

Yes, you're correct--reinstalling the app should have installed the most recent version. I ask this because sometimes people don't keep their apps updated very regularly through the Play Store, and so therefore might be using an out-of-date version.

Try wiping the system cache partition as well, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-26610