Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 10 of 10
  1. Thread Author  Thread Author    #1  

    Default Email icon says I have unread mail...but I don't

    Phone: Samsung Mesmerize Froyo

    I'm using the stock mail application with my 3 email accounts (Exchange, yahoo, and live).

    My problem is on my home screen the mail app icon seems to be stuck saying I have 6 new mail when I in fact have no mail/unread mail whatsoever. Earlier today it said I had 1, now it's 6. I even read all the mail I previously deleted just in case that was triggering it. I turned my phone off then on again.

    What is causing this and how can I fix this? The unread mail thing bothers me whenever I see it haha.



    (and yes I searched but couldn't find a similar problem, only people who DON'T have the unread mail popping up.)
  2. #2  
    cordoni's Avatar

    Posts
    957 Posts
    Global Posts
    943 Global Posts
    Carrier
    Stock

    Default

    See if any mail got archived and is still unread. This happened to me on my blackberry. That was the cause for me.

    Sent from my Froyo Fascinate using Tapatalk.
  3. #3  
    andyey's Avatar

    Posts
    4 Posts
    Global Posts
    41 Global Posts

    Default Re: Email icon says I have unread mail...but I don't

    Where can I find the "archived emails" that you mention??? My email started doing this just yesterday...I tried to delete my accounts and then put them back in, but that didn't solve it.
  4. #4  
    PvilleComp's Avatar

    Posts
    4,261 Posts
    Global Posts
    4,265 Global Posts
    Carrier
    CM-7

    Default Re: Email icon says I have unread mail...but I don't

    Clear the Notifications in the Notification pull down and clear the cache in the mail app. That should get it.

    Hope this helps.
  5. #5  
    andyey's Avatar

    Posts
    4 Posts
    Global Posts
    41 Global Posts

    Default Re: Email icon says I have unread mail...but I don't

    Not sure how to do either of those...
    Thanks for your help!
  6. #6  
    Moscow Desire's Avatar
    Troubleshooter

    Posts
    1,818 Posts
    Carrier
    Jiffy Pop Roots 3.47.114

    Default Re: Email icon says I have unread mail...but I don't

    To clear the cache, go to Settings/Applications/Manage applications, select your mail app, and select the button that says Cache or Clear Cache.

    To clear any archieved mail, you'll need to go to each individual account and check.
  7. #7  
    andyey's Avatar

    Posts
    4 Posts
    Global Posts
    41 Global Posts

    Default Re: Email icon says I have unread mail...but I don't

    That worked!!! Thank you!
  8. #8  

    Default Re: Email icon says I have unread mail...but I don't

    I have the same issue with my HTC EVO 4G Design, but the clear data, clear cache buttons are grayed out. I have tried just about everything except removing the account and reinstalling it.

    Arkiteque
  9. #9  
    Devinator's Avatar
    Sūpā Saiya-jin Fō

    Posts
    4,372 Posts
    Global Posts
    4,376 Global Posts
    Carrier
    Stock/Stock/CM9

    Default Re: Email icon says I have unread mail...but I don't

    Did you try looking for archived email like they were talking about earlier in the thread?
  10. #10  
    dewmik's Avatar

    Posts
    44 Posts
    Global Posts
    45 Global Posts

    Default Re: Email icon says I have unread mail...but I don't

    I had that issue and found that Gmail had sent stuff into my junk mail and my phone was seeing it. I had to make some changes to my GMail

Posting Permissions