1. futchda's Avatar
    Almost immediately after downloading Express, my battery dropped 30% and turned itself off. Plugged in all night and didn't charge to 100%, now battery dropping like a rock again. Anyone else experience this? I just deleted the app to see if it makes a difference.
    04-11-2017 07:31 AM
  2. B. Diddy's Avatar
    Moved from the General News forum to the General Help forum.

    Which phone do you have?
    04-11-2017 02:52 PM
  3. futchda's Avatar
    Moved from the General News forum to the General Help forum.

    Which phone do you have?
    Note 5 ATT
    04-12-2017 12:43 PM
  4. Rukbat's Avatar
    Considering the age of the phone, and the fact that most people drain their batteries WAY too far down (40% is low, 10%-20% is asking for a fast failure), I'd suspect that the battery may be bad.
    04-12-2017 01:20 PM
  5. B. Diddy's Avatar
    After uninstalling the app, have you noticed the battery return to normal? When you first opened Google Express, did it ask you to turn on your Location and Improve Accuracy? If so, go to Settings>Location, and make sure it's set to Battery Saving. Also, tap Menu>Scanning in that menu, and make sure Wi-fi Scanning is off.
    04-12-2017 03:19 PM
  6. futchda's Avatar
    After uninstalling the app, have you noticed the battery return to normal? When you first opened Google Express, did it ask you to turn on your Location and Improve Accuracy? If so, go to Settings>Location, and make sure it's set to Battery Saving. Also, tap Menu>Scanning in that menu, and make sure Wi-fi Scanning is off.
    Battery back to normal, and even improved after Nougat update.
    B. Diddy likes this.
    04-14-2017 09:44 PM
  7. futchda's Avatar
    Battery back to normal, and even improved after Nougat update.
    *UPDATE* after a couple of weeks now, my battery stops charging during the night at around 65%. It's done this for maybe 5 consecutive nights.
    05-02-2017 11:09 AM
  8. B. Diddy's Avatar
    Hmm, that makes me wonder if Google Express was coincidental. If you never reinstalled it, this might indicate more of a problem with the battery, as previously suggested.
    05-13-2017 03:55 PM

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