I'm hoping one or more of you Droiders can help me out. I have an unlocked Alcatel that runs on Jelly Bean and my plan is through T-Mobile. I bought the phone about a year and a half ago after my non-smart slide phone bit the dust (Ludditesque, I know). I only started to really use it beyond basic means a few months ago and realized after my roommate tried to send me something recently that I have never received a picture text from ANY of contacts (and some have confirmed that they have sent me things). I never received a notification to download or an error message; yet, I can browse the web and my navigation app works great.
Things I have tried:
1. Looking up and using T-Mobile apns for non-LTE phones - no difference
2. Disabling the phone's stock app and trying different messaging apps - I like the look and feel of Textra, but I haven't had any luck even with the T-Mobile fix setting. I tried various others and noticed that Chomp actually sent me a "Non-text Content" sms but that's it.
3. Backing up my data and factory reset in case I did something at some point - no dice
4. Called T-Mobile tech support and was told: to use "https:" when entering the mmsc (didn't work); to soft reset and then hard reset (didn't work); that I should consider upgrading my phone. I also went to my local store and the staff told me that mms won't work because my phone is nonLTE (which really makes no sense to me since my other data capabilities work fine) and suggested I upgrade my phone for "As little as $20 a month!" (because I apparently look like an *****).
Any ideas or suggestions? I am using epc.tmobile.com as my apn since my phone is nonLTE (I think the sim's preset is fast.t-mobile.com) and the T-Mobile mmsc.
Thanks in advance.
Things I have tried:
1. Looking up and using T-Mobile apns for non-LTE phones - no difference
2. Disabling the phone's stock app and trying different messaging apps - I like the look and feel of Textra, but I haven't had any luck even with the T-Mobile fix setting. I tried various others and noticed that Chomp actually sent me a "Non-text Content" sms but that's it.
3. Backing up my data and factory reset in case I did something at some point - no dice
4. Called T-Mobile tech support and was told: to use "https:" when entering the mmsc (didn't work); to soft reset and then hard reset (didn't work); that I should consider upgrading my phone. I also went to my local store and the staff told me that mms won't work because my phone is nonLTE (which really makes no sense to me since my other data capabilities work fine) and suggested I upgrade my phone for "As little as $20 a month!" (because I apparently look like an *****).
Any ideas or suggestions? I am using epc.tmobile.com as my apn since my phone is nonLTE (I think the sim's preset is fast.t-mobile.com) and the T-Mobile mmsc.
Thanks in advance.