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  1. Thread Author  Thread Author    #1  

    Default Music files not supported? Android music app

    Music101 question: Im new to Android and I have a CLIQ.

    I just copyied music files from my Windows-based pc the they all copied with no problem. The issue is when I go to play the music I have to force close the app repeatedly then I get an error message saying "sorry player does not support this type of audio file".

    Is there an app available to convert files or did I mess up the path in someway that the songs, all mp3's btw, just aren't being located properly?

    Any help would be greatly appreciated
    colasante38 likes this.
  2. #2  

    Default Same Issue

    I had all of my music from CDs saved and when I copied them to my Samsung Infuse I got the same error message.
  3. #3  

    Default

    MP3's are supported on the CLIQ. From Motorola CLIQ - MOTOBLUR - Android phone - Tech Specs - Motorola Mobility, Inc. USA
    MUSIC & VIDEO
    MUSIC ENABLED1
    MUSIC PLAYER
    yes
    VIDEO CAPABLE
    Playback - H.264, H.263, MPEG 4, YouTube; Video Streaming: MPEG 4, 3GP
    VIDEO CAPTURE
    MPEG-4/H.263
    PLAYABLE FORMATS
    AAC, MP3, WAV, MIDI, AMR NB, AAC+
    STREAMING MEDIA
    Audio, Video
    How are the MP3's encoded (bitrate, etc)?


    Quote Originally Posted by BShep View Post
    Is there an app available to convert files or did I mess up the path in someway that the songs, all mp3's btw, just aren't being located properly?
    Path doesn't matter. The system will scan the SD card for media files.

    Consider trying another music app as well.
  4. #4  

    Default

    My guess is that you are trying to play WMA (Windows Media Audio) files, not MP3 files. The standard Android music player does not support WMA. I use BoomBoxoid to play my music collection because it supports all WMA files. You may also want to try MortPlayer. It plays most WMA files. Both are free. PowerAmp also plays all WMA files, but it costs $5.18.
  5. #5  

    Default

    My files have all come from CDs and are all saved as .mp3 or .m4a, but none of the songs will play.
  6. #6  

    Default

    Did you try downloading another music player app like MortPlayer or BoomBoxoid?
  7. #7  

    Default I called Samsung and fixed the media player problem

    What I had to do to get my media player to play my MP3 files was
    1.) Connect your infuse to your computer via mass storage.
    2.) Open up your DCIM file on your phone
    3.) Create a "My Music" folder inside DCIM
    4.) Move your music files inside this folder and this should fix the problem. Just disconnect from you computer and use your media player.


    Good Luck

    Don
  8. #8  

    Default Update

    This does NOT work the SAMSUNG rep was wrong and I am now on my 3rd infuse with the same issue
  9. #9  

    Default Re: Update

    Hi has anyone come up with a solution for transferring music over to android phones. Cannot get mine to work. Any help appreciated. Almost ready to give up
  10. #10  

    Default Re: Update

    Quote Originally Posted by Jacqui Kehoe Gibbons View Post
    Hi has anyone come up with a solution for transferring music over to android phones. Cannot get mine to work. Any help appreciated. Almost ready to give up
    We need more info about the problems you're having, i.e. name of your device, which version of Android, what type of music files you're trying to transfer. Transferring music is actually very easy, so there are plenty of solutions. You just have to understand that not all media players can play every single music format, and some music that is copy-protected can't be easily transferred.


    Sent from my DROID RAZR using Android Central Forums
    [IMG]http://i.imgur.com/P3S6fTo.png[/IMG]
  11. #11  

    Default Re: Update

    It has been easy with every other phone ive ever used, EXCEPT my brand new galaxy S4. It will not play mp3 files, they are not wma files and when u put a mp4 in there it asks to convert it. Yet no player will play them?! ive tried 6 different music player apps. There is an issue or a bug here because everyone is experiencing the same issue. SOmetimes the phone magically deletes everything in the music file too. Ive tried having the music file in with the lost.dir and android, ive tried making a sub folder in all of these folders, nothing works! sometimes i will get 1-2 albums out of the 30 i put on there play for a day then they are gone
  12. #12  

    Default Re: Music files not supported? Android music app

    Was a solution ever found to this issue? I have been simply trying to take my CD's and put them on my S3 with exact same results you have gotten... It makes no sense that I can't put my own CD's. on my device. What gives?
    Angel Aldrette likes this.
  13. #13  

    Default Re: Update

    tengo un ACE 5830 M y me hace lo mismo
  14. #14  

    Default Music files not supported? Android music app

    Considering No one has figured it out what to do, as a last resort, if you must (assuming you're using an SD card) reformat it. Try NTFS. That's what my SD Card is and it reads and writes perfectly.
  15. #15  
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    Default Re: Music files not supported? Android music app

    I think the only reason there haven't been any recent answers is that it's considered bad form to dig up such a mouldering corpse. (A month is usually the point at which it's considered polite to allow the thread to rest in peace.)

    If the files are being transferred by some content-aware program, that's probably the problem. They aren't mp3 files by the time they get to the phone.

    If they aren't, post #3 answered the question.
  16. #16  

    Default Re: I called Samsung and fixed the media player problem

    Thank you so much,this worked!
  17. #17  

    Default Re: Music files not supported? Android music app

    What was the fix ?
  18. #18  

    Default Re: Music files not supported? Android music app

    Some songs are recognized on my Galaxy Note 2 but when i play them it says"Sorry, the player does not support this type of audio file" Or it plays the first 3 seconds of the song then skips to the next one i tryed VLC For android and Realplayer it doesn't work but plays fine on my laptop
  19. #19  
    Rukbat's Avatar

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    Default Re: Music files not supported? Android music app

    Try MX Player. (You may also need to install the CODEC.)
  20. #20  

    Default Re: Music files not supported? Android music app

    I just purchased a Samsung Galaxy S4 yesterday and want to put all my music on it All of my older music that has been in my itunes has been playing. The ones i have recently downloaded are not playing and its giving me the "Sorry, the player does not support this type of audio file" message. Please tell me what I'm doing wrong. I would really like to add a lot more music that has just been released onto my phone.
  21. #21  

    Default Re: Update

    I just purchased a Samsung Galaxy S4 yesterday and want to put all my music on it All of my older music that has been in my itunes has been playing. The ones i have recently downloaded are not playing and its giving me the "Sorry, the player does not support this type of audio file" message. Please tell me what I'm doing wrong. I would really like to add a lot more music that has just been released onto my phone.
  22. #22  

    Default Re: Update

    Welcome to Android Central! Are you saying that the songs that you recently purchased on iTunes aren't playing? Or are those recently downloaded songs from some other source? What format are they in?
    [IMG]http://i.imgur.com/P3S6fTo.png[/IMG]
  23. #23  

    Default Re: Music files not supported? Android music app

    Well I have a partial solution, for me at least. I copied all my mp3 files from my PC (running XP) to my rooted stock retail Samsung Galaxy Note 3, OS 4.4.2, NC4 firmware using the USB cable. And I got the same error as everyone else. Eveyr player I tried said it couldn't play any of my mp3's.

    Turns out I had the phone connected as an installer. What I did was to turn off USB debugging and then swipe down the notification bar to find the item that says "Connected as". It should say "Connected as a media device" (MTP mode). If it's connected as an installer, you'll get this problem and none of your files will play.

    That said, now all my mp3's are playing, but they're playing at about 10x speed. Again, same deal with every player I've tried (Google Music, Mort Player, Rocket Player). So what the heck is that all about?

    Man, it's just one thing after another with this phone.
  24. #24  

    Default Re: Music files not supported? Android music app

    100% its closeing background apps.i dont no how to fix but i do no i downloaded a battery saving app and now i cant play any music at all..it a coincidence or its the battery app as it forces apps to close...
  25. #25  

    Default Re: Music files not supported? Android music app

    Quote Originally Posted by infectedjoker View Post
    100% its closeing background apps.i dont no how to fix but i do no i downloaded a battery saving app and now i cant play any music at all..it a coincidence or its the battery app as it forces apps to close...
    Battery saver, memory optimizer, and similar apps are generally a bad idea because they run counter to how Android is designed to work. I'd suggest uninstalling that app all together, but it probably has a white list option to prevent closing specific apps if you really want to keep it.
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