Android Device Manager - mine ain't there!

[j_grouchy]

I was looking at the recent articles about the Android Device Manager feature in the Play Store now and checked the link. I'm seeing my previous phone showing up, but my current phone - a Samsung Galaxy S3 (Sprint) - is not listed.

So I went to the Google Settings app like some folks said, but there is no "Android Device Manager" link in there...is that an update to the app I should just wait for or am I completely missing something?

 

[chad_b]

I was wondering the exact same thing and getting really frustrated! My old Droid was there, so was my Transformer Prime, but not my Galaxy Nexus. After I calmed down, I found this on the "Help" page:

https://support.google.com/accounts/answer/3265955?p=android_device_manager&rd=1

If your Android device doesn't appear in Android Device Manager, or if you see Unknown location despite your device being online and running Google Play services version 3.2.25 or higher, follow these steps:

• Open Google Settings from your device's apps menu.
• Touch Android Device Manager.
• Uncheck Allow remote factory reset.
• Go to your device's main Settings menu, then touch Apps > All > Google Play services.
• Touch Clear Data. Note that this action doesn't remove personal data.
• Go back to Google Settings and select Allow remote factory reset.
• Restart your device.

Once your device restarts, wait around five minutes and refresh android.com/devicemanager.

That worked for me.

 

[j_grouchy]

That's the problem. Where is that option in the Google Settings app?

This is all I have.

 

[chirag05]

That's the problem. Where is that option in the Google Settings app?

This is all I have.

http://img.tapatalk.com/d/13/08/09/u9esa3y7.jpg

This is exactly the case with me. It just doesn't show up neither in the play store nor in the Google Settings.

Sent from my GSIII

 

[gone down south]

Go to the page on a computer and send yourself the link.

Sent from my Nexus 4 using AC Forums mobile app

 

[chirag05]

Actually I searched forum and found a link from there. My ADM has been activated now.
Thanks for the help, though.

Sent from my GSIII