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  • 1 Post By rahuldsc
  1. Thread Author  Thread Author    #1  

    Default S Health Galaxy S4 Update Problem

    Hello!
    I got my galaxy S4 for about a month now.. wored superbly until one day when clicking "update now" once opening s-health did it start to do so in google play but then I got a downloading problem because my wifi-connection dropped out. Once it dropped back it it was just stuck there until suddenly no trace of s health on my phone anymore. the widget on the homescreen was unable to load and that was that there is no trace of s health on the phone..

    I don't know what to do the app is nowhere to be found to re-download how am I to get this back?

    Many thanks for your help!

    Guillaume
    Thanked by:
  2. #2  

    Default Re: S Health Galaxy S4 Update Problem

    I had exactly same problem. S Health dissapeared. Called Samsung no luck. Please help and thank you in advance.
  3. #3  

    Default Re: S Health Galaxy S4 Update Problem

    After talking to Google Play support, I figured out how to get S Health back.

    Open up Samsung Apps on your phone
    press Menu key when the app opens, select "Purchased"
    You will see "S Health" at the top
    Press "install" to install the S Health app
    after installation, press Launch to start the app.

    Hope this helps

    Eugene
    Galaxy S4 phone ATT
  4. Thread Author  Thread Author    #4  

    Default Re: S Health Galaxy S4 Update Problem

    Thank you soooo much it worked!!! =D
  5. #5  

    Default Re: S Health Galaxy S4 Update Problem

    hi i have just upgraded to android 4.3 . i suddenly realised s health using alot of battery. so i tried opening s health and it was not opening. then i went and saw in samsung apps & out there it showed no apps. Please help and do let me know.
    Ah Zai likes this.
  6. #6  

    Default Re: S Health Galaxy S4 Update Problem

    same problem with me after i update my ios android 4.3
  7. #7  

    Default Re: S Health Galaxy S4 Update Problem

    got the same problem....wonder is Samsung tech aware of this bug.
  8. #8  

    Default Re: S Health Galaxy S4 Update Problem

    somehow this seems to work for me:

    go to Setting >More>date and time>select date format>just select the date format you want.

    once done, somehow S Health work again. Don't ask me why but it seems like some user having same issue manage to try this and work.....work for me too.
  9. #9  

    Default Re: S Health Galaxy S4 Update Problem

    Dosn't work for me on my Vodafone Galaxy S4!
  10. #10  

    Angry Re: S Health Galaxy S4 Update Problem

    I have got the S4 and this morning my S health had an update but when I click on it to update it just crashes and freezes the phone. Is anyone else having the same problem?
  11. #11  

    Default Re: S Health Galaxy S4 Update Problem

    Quote Originally Posted by johnk68 View Post
    I have got the S4 and this morning my S health had an update but when I click on it to update it just crashes and freezes the phone. Is anyone else having the same problem?
    I have a Note 3, and am experiencing the exact same issue with S Health as of this morning.

    Frustrating...

  12. #12  

    Default Re: S Health Galaxy S4 Update Problem

    This has worked on my phone thks

    - - - Updated - - -

    Quote Originally Posted by EugeneLC View Post
    After talking to Google Play support, I figured out how to get S Health back.

    Open up Samsung Apps on your phone
    press Menu key when the app opens, select "Purchased"
    You will see "S Health" at the top
    Press "install" to install the S Health app
    after installation, press Launch to start the app.

    Hope this helps

    Eugene
    Galaxy S4 phone ATT
    Sorry this has worked
  13. #13  

    Default Re: S Health Galaxy S4 Update Problem

    This worked however I did have to re-install Samsung Apps. I found this at apps.samsung.com/mars/mw/apk_en.as?country=usa.

    Hope this helps.
  14. #14  

    Default Re: S Health Galaxy S4 Update Problem

    Same problem, S Health crashes when trying to update, no solution found, Galaxy S4 user, come on !!!
  15. #15  

    Default Re: S Health Galaxy S4 Update Problem

    The S Health update was crashing for me as well. I was able to update S Health in the Samsung Apps app.
  16. #16  

    Default Re: S Health Galaxy S4 Update Problem

    Thank you so much! This helped! I was having this same problem after I wanted to reset it to enter in new data and it somehow got deleted. I was so sad! I don't like those other fitness apps!

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