Error message on lg optimus pro e975 - urgent help required
I bought an LG Optimus Pro E975 about a week ago. It is unlocked and I bought it brand new from ebay (a seller in Hong Kong). I live in London, UK. I can't use the phone as I keep getting the following message on my screen every two seconds literally saying "Unfortunately, the process.com.android.phone has stopped."
I have done a hard reset and a factory reset but this message is still persisting. I presume this is a software issue.
How do I resolve it? I love this phone but sending back to Hong Kong via FedEx will be so expensive and I have checked.
Do I need to flash my drive or delete the entire phone and re-install Android back? If so, please give a simple step by step guide so I don't screw this up.
Please advise me if you experienced this problem and whereabouts in the world you are too.