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Hyperion Batteries Customer Service ROCKS!
I bought a Hyperion 3800 mAh battery a while back for my Verizon GNEX so that I would have a reasonable battery life with it. It came with a battery and new backplate. Well, I've had it in a Seidio Extended Battery case and haven't really been paying much attention to the back until I took it out a few weeks ago to reset it and I found out that the little tabs that hold the bottom of the back plate in place had snapped off or worn off at some point. No big deal since I keep it in the case and it holds everything together. Well this weekend I ordered a G2 and I plan on selling my GNEX and I didn't want to sell it to someone with a defective back plate so I contacted them about buying a replacement cover. They are shipping me one free of charge even thought I've had the battery for a while now. I thought that was pretty good. The Customer Service reps were very friendly as well.
Anyway, just wanted to give kudos to them since they have been so helpful with all of it! We see plenty of complaints about companies around here, I thought it would be nice to praise a company when they do something RIGHT!