1. Shady Dawg's Avatar
    I have a Vidao V9TAB8S
    9" Capacitive Touchscreen 8GB Tablet running android system.. i am trying to factory reset because i am locked out of it due to my daughter does not remember her google account password...i have tried the holding the home + power button but does not work.. i know about holding the power button with the volume but this tablet does not have any volume buttons.. can some one shed some light on me please
    01-06-2014 01:30 PM
  2. zedorda's Avatar
    If you own the device contact google and they can fix this for you. Just the simple fact that the device could be stolen and locked by google. I can't assist in by-passing the security.

    FYI: The google account password has nothing to do with the device lock screen.
    01-06-2014 01:36 PM

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