1. richardd27's Avatar
    Why did the system update delete everything on my phone?

    EDITED BY A MODERATOR
    01-14-2014 01:01 PM
  2. msndrstood's Avatar
    It would help if you told us what phone, carrier and upgrade...

    Sent via The Big, Bad, Beautiful Note 3
    01-14-2014 01:40 PM
  3. richardd27's Avatar
    all it takes is clicking my name. -.-
    01-14-2014 02:19 PM
  4. Jennifer Stough's Avatar
    If you take note, you will observe that her signature says "sent via...," meaning she is on a mobile platform of the site. If she is using the AC forums app, your user profile does not inform her of what phone, carrier, or android version you are using. You will also be wise to read up on the forum rules, most importantly, forum etiquette and our inappropriate language policy.

    Sent from my HTC6435LVW using AC Forums mobile app
    Sizzers and msndrstood like this.
    01-14-2014 02:43 PM
  5. Jennifer Stough's Avatar
    I have edited the post, and retitled the thread in hopes to further attract users with the same issue or perhaps a solution.

    In the mean time, I have a few questions to define the question so that we may be able to better find a solution.

    1. Is your device the Bell LG Optimus 4G LTE?
    2. Is this update you speak of the Android 4.0 update?
    3. If so, when did you accept the update?
    4. By "everything on your phone," do you mean user data? Ie, pictures, contacts, etc?
    5. Were you prompted to reenter your Google Gmail credentials upon restart?

    Defining your question, posting in the appropriate forum, and using keywords in the title can often help draw users who may be able to help you.

    Sent from my HTC6435LVW using AC Forums mobile app
    msndrstood and Aquila like this.
    01-14-2014 03:02 PM

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