1. Smply_Rcklss's Avatar
    So I'm posting for my friend, he plugs headphones into the S4 & it freezes & locks up completely. He tried cleaning the headphone jack, didn't work. Battery pull doesn't work either it's still stuck on whatever screen. Any suggestions ? May have to try a factory reset.

    Tapatalk'n On The M8 ☕🐸
    09-02-2014 11:21 PM
  2. B. Diddy's Avatar
    So it's still frozen even after a battery pull? The battery pull should force a reboot--is that not happening?
    09-03-2014 12:41 AM
  3. Smply_Rcklss's Avatar
    So it's still frozen even after a battery pull? The battery pull should force a reboot--is that not happening?
    Nope, still on whatever screen it was on when the headphones where inserted.

    Tapatalk'n On The M8 ☕🐸
    09-03-2014 08:57 AM
  4. B. Diddy's Avatar
    That's messed up. Take the battery out and keep it out for about 30 seconds. Then put it back in and power on. Still the same?
    09-03-2014 10:27 AM

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