I realized the other day, that in addition to all my passwords, I have to remember those for the wife, the youngest daughter, and occasionally the oldest. I have to monthly (sometimes weekly) have to check all the laptops for updates, scan for malware, scan for viruses, etc. I also have to answer questions" "Daddy! The internet is not working!" "Honey! This file will not open!", "Daddy, why can't I install "X" software? All my friends have it!" "Honey, iTunes is not letting me add money to my account!" "Daddy!, my sound card is not working!"
My oldest who is at college called me in a panic because WIndows 10 on her new (read expensive) laptop showed no sound card installed. I walked her through a fix, but then her wireless went down, so we fixed that, then she needed instructions on something else. My youngest was yelling at the same time that she could not open a .pub file from school, so I had to go down, and show her how to open it in Libre Office (I refuse to pay for MS Publisher to use 10-12 times a year), and Libre Office draw works perfectly. Then she forgot how to do something else so I spent more time in "Daddy Tech Support".
My wife lost her iTunes password, so I spent more time fixing that issue. My youngest needed my help with.... So how many of you guys (and gals) out there are the Tech Support department at your house? I don't mind, but it really pisses me off when after everything I do one of the kids goes and downloads something that fouls things up. The oldest was looking for movies and got onto a hinky site, that infected her laptop with a 'bot, that took me two hours to get rid of from her laptop.
Email is a biggie, since the wife complains that she cannot get all her emails in one spot, and I downloaded, installed, and configured Thunderbird for her so she could check her email. Then she complained that it was..."confusing". *sigh* *groan*. My response at that point: "Too bad, suck it up". Right now I am doing a backup of the wife's laptop since she refuses to do it, claiming it is "my job". My wife's laptop is positively Victorian Era, so I think for Christmas I am going to get her a new HP i5 laptop from Best Buy with 12 gb ram, and 1tb HD, and 1920x1080 screen.
Well, I guess that is what I get paid to do.
My oldest who is at college called me in a panic because WIndows 10 on her new (read expensive) laptop showed no sound card installed. I walked her through a fix, but then her wireless went down, so we fixed that, then she needed instructions on something else. My youngest was yelling at the same time that she could not open a .pub file from school, so I had to go down, and show her how to open it in Libre Office (I refuse to pay for MS Publisher to use 10-12 times a year), and Libre Office draw works perfectly. Then she forgot how to do something else so I spent more time in "Daddy Tech Support".
My wife lost her iTunes password, so I spent more time fixing that issue. My youngest needed my help with.... So how many of you guys (and gals) out there are the Tech Support department at your house? I don't mind, but it really pisses me off when after everything I do one of the kids goes and downloads something that fouls things up. The oldest was looking for movies and got onto a hinky site, that infected her laptop with a 'bot, that took me two hours to get rid of from her laptop.
Email is a biggie, since the wife complains that she cannot get all her emails in one spot, and I downloaded, installed, and configured Thunderbird for her so she could check her email. Then she complained that it was..."confusing". *sigh* *groan*. My response at that point: "Too bad, suck it up". Right now I am doing a backup of the wife's laptop since she refuses to do it, claiming it is "my job". My wife's laptop is positively Victorian Era, so I think for Christmas I am going to get her a new HP i5 laptop from Best Buy with 12 gb ram, and 1tb HD, and 1920x1080 screen.
Well, I guess that is what I get paid to do.
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