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  1. Thread Author  Thread Author    #1  

    Default Chromecast bug on certain phones? Razr, Bionic, etc.

    Similar to the bug in this article about the Razr, but not quite the same as I can only cast Youtube from my Droid Bionic:

    My Chromecast works perfectly from my laptop when I set up the Chromecast from the downloaded app. I can cast Netflix, youtube, etc. The problem is on my Droid Bionic. I am only able to cast from the Android Youtube app. There isn't even an option in the Android Netflix app or Google Play Music or Google Play Movies/TV. I called Google and they said it's a hardware problem with my phone and to call Motorola. I tried that and they said it was the Chromecast. So now I'm just going in circles.See screenshots below.

    • The "Cast" Icon that appears in the Android Youtube App is nowhere to be found in the Android Netflix/Google Play apps on my phone.
    • I have the latest updates of all these apps and have Jellybean 4.1.2 on my phone.
    • I even cleared the Google Play Music cache and did a factory reset of the phone AND the ChromeCast with no success.
    • On setup I Can see the code on my screen but I get the "Could not communicate with your Chromecast" message and it doesn't let me press "I see the code", I can only select OK for the "Could not communicate with your Chromecast" message.
    • I have tried my phone on several strong wireless networks
    • My friends Android devices connect to my Chromecast with no problem on my wireless network.
    • I'm using the correct HDMI input and it has power from the supplied USB Wall plug.
    • I can cast from my Windows laptop with no issue.


    Last edited by tatas#AC; 07-31-2013 at 11:19 AM.
  2. #2  

    Default Re: Chromecast bug on certain Verizon phones?

    Might you be rooted?

    I was wondering if this worked on "rooted" phones".
    HTC ONE (M8)!

    ChromeCast
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  3. #3  

    Default Re: Chromecast bug on certain Verizon phones?

    Quote Originally Posted by Legobricke View Post
    Might you be rooted?

    I was wondering if this worked on "rooted" phones".
    Chromecast works on my rooted (Verizon) Galaxy Note 2.
    Nexus 5 Stock / Nexus 7 LTE Stock
  4. #4  

    Default Re: Chromecast bug on certain Verizon phones?

    Same issue basically that I have on my RAZR that I use as my wifi GrooveIP house phone. I was on official 4.1.2, then tried switching to CM10.1, no change.

    Posted via Android Central App
    Motorola DROID A855 (Retired) / Samsung Fascinate SCH-I500 (Sold) / Samsung Galaxy Nexus SCH-I515 (Sold) / Samsung Galaxy Note SGH-I717 (Sold) / LGE Nexus 4 E960 / Samsung Nexus 10
  5. #5  

    Default Re: Chromecast bug on certain Verizon phones?

    I'm having the identical problem on my bionic. I had to setup my chromecast with my mac. After that, I have the exact same issues.
  6. Thread Author  Thread Author    #6  

    Default Re: Chromecast bug on certain Verizon phones?

    There's other Chromecast/Bionic users having this issue with Jellybean 4.1.2 in the comments from this article below, so it's a legitimate problem. Also, my phone is not rooted.

  7. #7  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Not just motorola. Same problem with LG G2x (rooted, rom'd). Was wondering if it was working on 4.x, and not 2.3. Started a new thread over the issue also.
    No casting tab on Netflix or Pandora on GB2.3

    - - - Updated - - -

    Quote Originally Posted by CyaniCs View Post
    Not just motorola. Same problem with LG G2x (rooted, rom'd). Was wondering if it was working on 4.x, and not 2.3. Started a new thread over the issue also.
    No casting tab on Netflix or Pandora on GB2.3
    oh, and same issue on wife's non-rooted, non-rom'd MyTough4G
  8. #8  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Quote Originally Posted by CyaniCs View Post
    Not just motorola. Same problem with LG G2x (rooted, rom'd). Was wondering if it was working on 4.x, and not 2.3. Started a new thread over the issue also.
    No casting tab on Netflix or Pandora on GB2.3

    - - - Updated - - -

    oh, and same issue on wife's non-rooted, non-rom'd MyTough4G
    Found possible solution. Netflix is version controlling based off model. Bionic has this issue, apparently mine does too. My phone reports V. 2.4.0b939

    On XDA, this is a discovered issue, and at least 1 has taken to edit the buildprop to change the bionic to Nexus S. Apparently that worked for him to unlock the netflix cast. On mine, sure enough (G2x) changing to Nexus S unlocked the cast button.

    Thanked by:
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  9. Thread Author  Thread Author    #9  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Thanks for that possible solution to Netflix CyaniCs. I might have to finally root, however do you have the ability to Chromecast in Android Google play Music/Movies TV apps? Also, I notified NetFlix customer support of this possible software bug, so hopefully they will fix it soon!
    Last edited by tatas#AC; 07-31-2013 at 01:12 PM.
  10. #10  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Quote Originally Posted by tatas#AC View Post
    Thanks for that possible solution to Netflix CyaniCs. I might have to finally root, however do you have the ability to Chromecast in Android Google play Music/Movies TV apps? Also, I notified NetFlix customer support of this possible software bug, so hopefully they will fix it soon!
    i do. google play stuff / youtube, was never an issue. only netflix was.
  11. #11  
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    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    I am having a similar issue with my Droid Razr Maxx. I get the Chromecast icon on Youtube and Netflix but not Play Music or Play Movies/TV. I have Jelly Bean 4.1.2 and the most up to date of the apps, including Music, which I just downloaded todays update. I also get the same issue as the original post that the Chromecast app can't seem to connect to it. I don't want to root just to fix this. Any thoughts?
  12. #12  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    I am having a problem with my wife's RAZR maxx. I downloaded the chromecast app on her phone, but when I search for the chromecast on our WiFi through the app it keeps saying no chromecast found. I was able to connect just fine on our computer and on my RAZR HD, but not through her RAZR maxx. Anyone else had this issue?
  13. #13  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    I'm having the exact same problems with my razr maxx. Netflix and YouTube work fine but no option to cast on Google play music and movies. I have no idea how to resolve the problem and the tech I spoke with at Google had no idea either.

    Sent from my DROID RAZR using Tapatalk 2
  14. Thread Author  Thread Author    #14  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Now Google and Netflix are aware of this issue and the response from Google is below:

    "Thank you for contacting us.

    Razr / Razr MAXX / Droid Bionic running Android 4.1.2 have a known issue where Play Movies & Play Music don't display the cast icon as expected. Our team is aware of the issue and we are investigating.

    Thanks,


    The Google Play Support Team"
    Thanked by:
  15. #15  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Glad I read this, I was just about to buy one for my bionic. Thanks for the heads up
  16. Thread Author  Thread Author    #16  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Looks like they updated the Android Netflix app with "Fixes and optimization for devices running Android 4.3". Hopefully this will fix the ChromeCast situation for certain devices (Razr, Maxx,Bionic) running 4.1.2. I will test it tonight. Here's the Google Play link:
  17. Thread Author  Thread Author    #17  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Even after the Netflix update it's still not working. I guess it's time to upgrade phones anyway...
  18. #18  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    haha some of us can't afford to upgrade our fones so is the issue with the bionic fixed now?
  19. Thread Author  Thread Author    #19  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    I guess I wasn't very clear when I said "It's still not working". I don't speak any other languages so I'll just type it slower this time. It's-still-not-working...
  20. #20  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Quote Originally Posted by deymious View Post
    haha some of us can't afford to upgrade our fones so is the issue with the bionic fixed now?
    The Netflix update wasn't really targeting this bug, but rather a sleep of death issue.

    Posted via Android Central App on Manta Ray
    Motorola DROID A855 (Retired) / Samsung Fascinate SCH-I500 (Sold) / Samsung Galaxy Nexus SCH-I515 (Sold) / Samsung Galaxy Note SGH-I717 (Sold) / LGE Nexus 4 E960 / Samsung Nexus 10
  21. #21  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Im also having the issue with the cast button not appearing in the Google Play Movies/TV app. Glad to know they are working on it.
  22. #22  

    Exclamation Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Two distinct problems. My Bionic won't connect to chromecast at all. It discovers it (knows it's.name) but no connection. Tablet has no problem. Something wrong with chromecast app or OS on Bionic. Google please fix.
  23. #23  
    Ry
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    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    I need to keep an eye on this thread.

    Posted via Android Central App
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  24. #24  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Quote Originally Posted by Tommy3141 View Post
    Two distinct problems. My Bionic won't connect to chromecast at all. It discovers it (knows it's.name) but no connection. Tablet has no problem. Something wrong with chromecast app or OS on Bionic. Google please fix.
    UPDATE: Today my Bionic grabbed an update of the Chromecast App.. and after installation, it WORKED. Now everything on Bionic just same as with Nexus 7. Excellent!
    Last edited by Tommy3141; 08-17-2013 at 08:50 PM.
    Thanked by:
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  25. Thread Author  Thread Author    #25  

    Default Re: Chromecast bug on certain phones? Razr, Bionic, etc.

    Your Bionic now can cast Google Play Music/Movies/TV and Netflix? I got the update and my Bionic now recognizes my Chromecast, but it still will not cast Google Play Music/Movies/TV and Netflix.
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