Can't Use Microphone, Restart Your Device Error

MA2GA28

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Jun 8, 2010
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We just got a Home today. Wife connect her G6, I connected my Turbo, and we connected Nest.

Problem is when we played music, it wasn't playing songs I have in my Google Play Music app. So, knowing we can 'customize' Home to recognize my voice and play music in my app, I went to set up my voice recognition.

Problem is I always get the "Can't Use Microphone, Restart Your Device" error and occasionally get the "Enrollment Can't Complete" as well.

I tried restarting, disabling Moto Voice app (read that was a solution for some), and checking my Google App permission to allow voice recording (it isn't​ listed, but all permissions including microphone were allowed).

So, at a loss. Anyone have the solution?
 

MRS DIVA

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Feb 24, 2014
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Post your question over on the Reddit Google Home Forum. Hopefully you may get some assistance over there.
 

Stevenmc8602

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I wish I could help but i don't think I fully understand the issue... Are you saying the home isn't recognizing your voice?
 

MA2GA28

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I am not sure. I'm using the app to try to set up my voice so it can discern between my wife and I. That's when I get the error.
 

MA2GA28

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It basically fixed itself. Tried it again yesterday, and it magically worked.

That said, I find it silly that if I ask GH to play a song in my GPM music library it won't and will play GPM radio instead. But, if I ask it to play one of my playlists, it will.
 

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