- 11-13-2012, 07:03 PM
Thread Author #1
Tracking from the Google Play Store
Who has a tracking number?
- 11-13-2012, 07:14 PM #2
Re: Tracking from the Google Play Store
Frustratingly, the wallet said'shipping in 3-5 days' and says 'pre-ordered' .
Guess I'll see what that means, but frustrating after such a lousy 30 minutes of knowing it was available, but the website wasn't working.
Oh well, will be worth it once I get it.
Overall, I'm not too worried, it's obvious they weren't prepared for this through the way the web front end responded, so I'm sure they weren't ready on the back end either (that's not to say I'm not dissatisfied with their lack of preparation). - 11-13-2012, 07:23 PM
Thread Author #3
Re: Tracking from the Google Play Store
I thought I read/heard that the initial orders would ship same day. Of course, depending on where they are coming from that could still be today. Shipping was $13.99 "two day" yet it did say 3-5 days. Eh, it'll get here when it gets here, I was just curious if anyone received a tracking # yet.
- 11-13-2012, 09:39 PM #4
Re: Tracking from the Google Play Store
No tracking info yet but also says estimated ship date Nov 15th.

- 11-13-2012, 10:54 PM #5
Re: Tracking from the Google Play Store
Still not able to order the 16gb? anybody else have this problem?
- 11-14-2012, 01:57 AM #6
- 11-14-2012, 04:37 AM #7
Re: Tracking from the Google Play Store
It shows 3 to 5 days because they might not ship it the day you order it. Once it ships it will be 2 day. I still don't have a tracking number but i hope they at least ship today so i grt it on friday. Mine doesnt say pre order. I think people that show preorder means the order went through but they ran out of stock, so those people will probably get theirs later
- 11-14-2012, 06:59 AM #8
- 11-14-2012, 08:09 AM #9
- 11-14-2012, 08:46 AM #10
- 11-14-2012, 11:46 AM #11
- 11-14-2012, 12:07 PM #12
Re: Tracking from the Google Play Store
If your order is pending then you are waiting for them to get stock. Pending orders won't ship anytime soon.
For example my order isn't pending and most people's orders arent pending. Pending orders are orders that got placed somehow but they ran out of stock before they could fulfill your order. - 11-14-2012, 12:08 PM #13
Re: Tracking from the Google Play Store
I ordered the 16GB which is supposedly still in stock
Update: That response made me nervous, so I called and the rep said I should have a tracking number tonight or tomorrow morning.
Despite being in the Pending section, my order is apparently in a success state. - 11-14-2012, 12:09 PM #14
- 11-14-2012, 12:20 PM #15
Re: Tracking from the Google Play Store
My receipt stated "You will not be charged until your order has shipped."
Are people being charged but not provided tracking numbers?
Perhaps not charged, but transaction not showing as Pending in Google Wallet? To make sure I'm being clear, I am talking about online in Google Wallet in the Transactions section. I have last night's order at the top under a heading "Pending" and a bunch of prior app purchases below it in a section with the header "Completed"
Anyone else want to raise their hand and vote?
1. Card Charged?
2. In Google Wallet, transaction Pending or Completed?
3. Tracking Number? - 11-14-2012, 12:27 PM #16
Re: Tracking from the Google Play Store
Still listed as pending on the Google Wallet site. Under My Orders and Settings in the Play Store, it lists a status of "Shipping estimate: November 15, 2012" and have an authorization for the full amount on my discover card. 16GB ordered at 12:05PM EST
Thanked by 2: - 11-14-2012, 12:30 PM #17
Re: Tracking from the Google Play Store
For me: card charged, Google wallet pending, no tracking yet.
I think there may some confusion based on the fact that in the play store order history section it's no longer pending, just in the wallet.
Sent from my SCH-I535 using Tapatalk 2 - 11-14-2012, 12:42 PM #18
- 11-14-2012, 12:58 PM #19
Re: Tracking from the Google Play Store
Ok I am sorry. I was looking at the play store history that doesn't show pending but if I actually go to the Wallet page it is under the PENDING header as well. I thought the link in the play store to order history and the online wallet page were one in the same. Sorry about that for the confusion. Yes mine is still under pending on the Wallet page.
- 11-14-2012, 12:58 PM
Thread Author #20
- 11-14-2012, 01:24 PM #21
Re: Tracking from the Google Play Store
- 11-14-2012, 01:41 PM #22
- 11-14-2012, 02:43 PM #23
- 11-14-2012, 03:18 PM #24
Re: Tracking from the Google Play Store
Posted this in a thread on XDA, but thought I'd give the outline here as well..
On my orders under google play, it was showing as "Pre-Ordered", not pending, or completed, or anything else that anyone else has reported.
I got curious and gave a call to the good people at google to discuss. After they found my order (it wasn't coming up under my email account, that was a heart-stopping moment!), she confirmed that it would be shipping first thing tomorrow morning (ugh, looks like I'll be getting it on Monday next week).
In case anyone else sees "pre-ordered" on their google wallet (she mentioned I wasn't the only one who this was happening to), give them a call and confirm. Actually, if you have concern at all, give them a call, I'm not sure they'll be able to help if you're pissed that it's not being delivered to you tomorrow, but as with most people who are able to do direct queries on a database, they can access data that isn't pushed to us immediately. - 11-14-2012, 04:43 PM
Thread Author #25
Re: Tracking from the Google Play Store
I signed up for UPS My Alert (long time ago) that tells me when packages are being sent to my address. I just got this:
This is not from Google, this is from UPS. So there you have it!This notice alerts you that the shipment listed below is scheduled for delivery tomorrow.
Scheduled Delivery Date: Thursday, 11/15/2012
If the scheduled delivery needs to be changed, select the Tracking Number below or log on to ups.com to request a delivery change from the tracking detail.
Shipment 1
Tracking Number: 1Zxxxxxxxxxxxxxxxxxxxxx
Shipper: GOOGLE ANDROID CO UPS-SCS
Approximate Delivery Time: between 1:15 PM and 5:15 PM
UPS Service: UPS 2nd Day Air
FWIW, Google Wallet doesn't show it shipped and the Play store still shows shipping estimate 15 November.
Thanked by 3:
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