HBO GO video choppy and out of sync after 4.2.2 update.

**Tiago Pina** · 02-15-2013, 02:21 PM

Hi.

I received the 4.2.2 update on my tablet and after that, everything is working normally, but HBO GO is choppy.

Funny thing is, it gets choppy when the image goes HD.

I tried it at work with a down speed of over 300mbps and up speed of over 100Mbsp, Tried it at home with 75/25mbps down/up... Nothing.
Uninstalled HBO GO, installed again. Same thing.
Uninstalled HBO GO, Reboot, Installed HBO GO, Reboot. Same thing.

I don't know what to do... Everything was perfect until the 4.2.2 update...

Is there anything else that I can do?

**HawaiianLaker** · 02-15-2013, 03:10 PM

same thing happened here, probably have to wait for hbo to update the app to be compatible with 4.2.2

**Tiago Pina** · 02-15-2013, 03:34 PM

Crap... It had to happen with HBO GO... That sucks.

**Heelsandeers** · 02-15-2013, 09:29 PM

Crap. I was just about to do the update but decided to get on here first to see if there were any issues. I use hbo go daily. I may have to avoid the update until there's a fix. I'm hoping it doesn't just update by itself...

Sent from my Nexus 10 using Tapatalk HD

**Tiago Pina** · 02-20-2013, 11:26 PM

Just got an ota update for hbo go and it's still not working... This is really frustrating... Wish i could go back on this update.

**ynavti** · 02-21-2013, 08:09 PM

There seems to be a general streaming issue after this upgrade. I have issues with Directv App live streaming which was working flawlessly prior to the upgrade. Now the video stutters and audio is out of sync. Need an upgrade for the upgrade to fix this mess and they should make it easy to go back to previous software install for situations like this.

**Vokan** · 02-21-2013, 11:59 PM

Originally Posted by ynavti

they should make it easy to go back to previous software install for situations like this.

I couldn't agree more.

**Tiago Pina** · 02-25-2013, 10:00 AM

I agree... I already sent an angry email to google about this. HBO sent me a notification advising that there's a know problem with Android 4.2.2 and that they're working on fixing it...
Wonder how long it will take.

**CynicX** · 02-25-2013, 08:17 PM

I just tried mine. I got sucked into a movie, and the frame rate and syncing was terrible. I'm actually surprised I sat through the whole thing.

BTW I tried turning on and off all the developer settings to see if that would make a difference. None of which help.

Sent from my Nexus 10 using Tapatalk HD

**FormerIphoney** · 03-07-2013, 06:45 AM

I received a second email back from hbo yesterday saying that they have been working on a fix.

I was told to un install and reinstall the app and report back to them.
Did that... No difference. Another angry email sent back to hbo

**Heelsandeers** · 03-11-2013, 05:37 PM

Still no fix?

Sent from my Nexus 10 using Tapatalk HD

**Glenn680** · 03-11-2013, 09:23 PM

Still choppy with out-of-sync audio. Not good.

**Keith Patrick** · 03-12-2013, 01:49 AM

I really hope they fix this soon. It's really annoying.

Sent from my Nexus 10 using Android Central Forums

**geddylou** · 03-30-2013, 07:31 PM

Same problem here........

**bigwilly087** · 04-01-2013, 09:21 PM

Same issue with Mlb.tv. Any one successfully stream hd quality of games?

**Rizz67** · 04-05-2013, 10:22 PM

Can also verify hbo go extremely choppy for me. Regarding apps, my citrix receiver is also having issues. Connecting with sgsiii has no problems.

**Heelsandeers** · 04-08-2013, 07:45 PM

I'm still waiting to update because of this. Thankfully, I have never been plagued with the crashing/rebooting problems so many others have. My N10 works about flawlessly as is, which is the only reason I don't mind waiting to update.

**Tiago Pina** · 04-28-2013, 11:04 PM

This is such a steaming juicy pile of BS from hbo and google. HBO for having the worst tech team ever and google for not making sure that house hold names are fully supported and for not putting pressure for a fix.
It's been months now and i am seriously considering selling the nexus 10 and keeping the windows tablet. HboGo . com works from the website there.
What a major disappointment.

**Devlyn16** · 04-29-2013, 09:55 AM

I really don't see this as a Google problem, I see it as an HBO problem. Google updated their OS to fix bugs, etc. What they FIXED in some way caused HBO's app to go wonky. Then it is HBO's responsibility to update the App, not Google's responsibility to roll back the update or in some way to pressure another company as though that would sepeed things along.

HBO, through their actions, have made it clear they are a subscription Cable Television service FIRST, any other services will be treated like the money pits they are.

**still1** · 04-29-2013, 10:57 AM

Originally Posted by Tiago Pina

This is such a steaming juicy pile of BS from hbo and google. HBO for having the worst tech team ever and google for not making sure that house hold names are fully supported and for not putting pressure for a fix.
It's been months now and i am seriously considering selling the nexus 10 and keeping the windows tablet. HboGo . com works from the website there.
What a major disappointment.

how is this google problem? even iOS with less fragmentation has this problem.
these upgrade problems are not only with mobile OS its true with any OS.

they can go to all the thousands of developers every time they update the app. thats just silly and stupidity.
on the other hand blaming HBO that i would agree.

**FormerIphoney** · 05-08-2013, 10:06 AM

I wrote yet a 6th email regarding this issue to hbo. They responded with the same lame answer "we know of the issue and are looking into resolving it"

Yea... F*ck you too

**Tiago Pina** · 05-08-2013, 10:39 AM

I see your point guys, but this is not any developer... This is a household.
Take Apple for example... Now I do not like Apple's practices, but the developers run to fix problems with Apple products as soon as they happen.
When IOS6 was released, HBOGO and Hulu had problems... Within a week and a half, it was fixed. (I Know that because my wife has an ipad and she keeps making fun of me - That Beyotch).
Anyway, My deadline is 05/15/2013... IF it's not fixed by then, Good Bye Nexus10 and Android. I hardly use it since I got the Win8 tablet anyway.

**FormerIphoney** · 05-09-2013, 11:41 AM

As sad as it is, I think I'm in the same boat.

I haven't had an apple product since the 3gs.. But my sister, father and brother in law have an ipad and it makes me sick with how great the support is on it.

As long as I can watch my movies (play avi, mp4, etc) I think I'll be ok.