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  1. Thread Author  Thread Author    #1  
    bobjohnson201's Avatar

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    Default Nexus 4 play store problem...

    Damn! Looks like I won't be able to order the nexus 4 tomorrow, since every time I try to order something from the play store I get this message:

    "Uh oh. There was a problem.
    We couldn't start your purchase because of a technical issue.
    Details of the problem below:
    Sorry, we were unable to process this request. Any charge will be automatically cancelled within 24 hours. Please try again after 24 hours."

    Is anyone else getting this error, and does anyone know how to fix it? I have already contacted Google support, and am awaiting a response from a "specialist" that will take 2 business days. I hope it doesn't sell out by then...
  2. #2  
    map1978's Avatar

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    Default Re: Nexus 4 play store problem...

    no problem here

    tried with the N7 and it takes me right to google wallet, which has my address and cc info all ready to go

    bang bang
  3. #3  

    Default Re: Nexus 4 play store problem...

    Oh....no!
  4. Thread Author  Thread Author    #4  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    ...
  5. #5  

    Default Re: Nexus 4 play store problem...

    log in and log out? make sure your info is correct? Pray to the android gods?
  6. Thread Author  Thread Author    #6  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by wahoo25 View Post
    log in and log out? make sure your info is correct? Pray to the android gods?
    I have tried logging in and out, deleting my card and entering it back again... whatdoidowhatdoidowhatdoido
  7. #7  
    reign831's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    Damn! Looks like I won't be able to order the nexus 4 tomorrow, since every time I try to order something from the play store I get this message:

    "Uh oh. There was a problem.
    We couldn't start your purchase because of a technical issue.
    Details of the problem below:
    Sorry, we were unable to process this request. Any charge will be automatically cancelled within 24 hours. Please try again after 24 hours."

    Is anyone else getting this error, and does anyone know how to fix it? I have already contacted Google support, and am awaiting a response from a "specialist" that will take 2 business days. I hope it doesn't sell out by then...
    They are probably doing some work on their back end related to getting the Nexus 4 and 10 ready for sale. Probably just a little maintenance.

    Nothing to freak out about.




    Then again that's basically what this forum has become.
  8. #8  

    Default Re: Nexus 4 play store problem...

    Good thing I checked this thread. I am originally signed into my .edu account and it does not support Wallet. Just signed into my google account and it works fine. Imagine trying to buy then having to switch accounts then having it sold out? lol


    Btw OP. GL!
  9. Thread Author  Thread Author    #9  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by reignx777 View Post
    They are probably doing some work on their back end related to getting the Nexus 4 and 10 ready for sale. Probably just a little maintenance.

    Nothing to freak out about.





    Then again that's basically what this forum has become.
    It's everything to freak out about! I can't purchase anything from the store. Music. Nexus 7 (not actually trying to buy one just trying to see if checkout works). But it doesn't.
  10. Thread Author  Thread Author    #10  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Well I've tried using different credit cards, have tried creating more Google accounts, and still get the error. *sobs uncontrollably*
  11. #11  
    reign831's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    It's everything to freak out about! I can't purchase anything from the store. Music. Nexus 7 (not actually trying to buy one just trying to see if checkout works). But it doesn't.
    Well it's only 4:10PST, so we've got about 8 hours until the supposed launch time.

    So lets just relax until then and not flood the forums with stuff like this
  12. Thread Author  Thread Author    #12  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by reignx777 View Post
    Well it's only 4:10PST, so we've got about 8 hours until the supposed launch time.

    So lets just relax until then and not flood the forums with stuff like this
    I don't see how it would magically start working for me in 8 hours.
  13. #13  
    reign831's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    I don't see how it would magically start working for me in 8 hours.
    And conversely, I don't see why this problem would persist for the next 8 hours.

    See what I mean?

    Wait a few hours and try again instead of trying every minute and freaking out.
    authenticme360 likes this.
  14. Thread Author  Thread Author    #14  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by reignx777 View Post
    And conversely, I don't see why this problem would persist for the next 8 hours.

    See what I mean?

    Wait a few hours and try again instead of trying every minute and freaking out.
    Well I started a few hours ago....
  15. #15  
    reign831's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    Well I started a few hours ago....
    Well these are the Android Central forums, so I'm not sure what kind of solution you're trying to find here, but you might do better by contacting Google support since they could actually give you answer.
  16. Thread Author  Thread Author    #16  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by reignx777 View Post
    Well these are the Android Central forums, so I'm not sure what kind of solution you're trying to find here, but you might do better by contacting Google support since they could actually give you answer.
    As posted above, I already have contacted Google support, and I posted here to see if it was just me or if a lot of other people are also experiencing this issue and to see if anyone knew how to fix it.
  17. #17  

    Default Re: Nexus 4 play store problem...

    Sit down, have a cup of hot tea, breathe into a paperbag if you have to.
  18. #18  
    emuneee's Avatar

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    Default Re: Nexus 4 play store problem...

    Create another Google account...
  19. Thread Author  Thread Author    #19  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?
  20. #20  

    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?
    Are the cards on the same bank? If so the bank may be working on their system or just not answering request at this time.
  21. #21  

    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by bobjohnson201 View Post
    So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?
    made mine today as well and it works fine.
  22. #22  
    Mugler Infusion's Avatar
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    Default Re: Nexus 4 play store problem...

    I tried fake ordering the Nexus 7 and the circle in middle just kept on spinning and this was FireFox, I tried that 4 times, downloaded Chrome browser and rebooted the browser once and then logged on and was able to make a successful fake attempt to see if I would get taxed on the Nexus 7 and I was at little over 8% taxed... of course you could have some kind of firewall on both computers?
  23. Thread Author  Thread Author    #23  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by donec View Post
    Are the cards on the same bank? If so the bank may be working on their system or just not answering request at this time.
    they're not

    - - - Updated - - -

    Quote Originally Posted by Arctic Prodigy View Post
    I tried fake ordering the Nexus 7 and the circle in middle just kept on spinning and this was FireFox, I tried that 4 times, downloaded Chrome browser and rebooted the browser once and then logged on and was able to make a successful fake attempt to see if I would get taxed on the Nexus 7 and I was at little over 8% taxed... of course you could have some kind of firewall on both computers?
    nah, one of thems a mac and they are using different ones
  24. Thread Author  Thread Author    #24  
    bobjohnson201's Avatar

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    Default Re: Nexus 4 play store problem...

    Quote Originally Posted by wahoo25 View Post
    made mine today as well and it works fine.
    well lucky you!
  25. #25  

    Default Re: Nexus 4 play store problem...

    Some months down the road and I've been getting the same problem for the last 2 days tried all browsers, smartphones and always the message, contacted google and I couldn't believe it there was actually somebody at the other end but she just told me basic things that I had already tried
    Are they selling this 16GB for real?????

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