Nexus 4 play store problem...

**bobjohnson201** · 11-12-2012, 05:37 PM

Damn! Looks like I won't be able to order the nexus 4 tomorrow, since every time I try to order something from the play store I get this message:

"Uh oh. There was a problem.
We couldn't start your purchase because of a technical issue.
Details of the problem below:
Sorry, we were unable to process this request. Any charge will be automatically cancelled within 24 hours. Please try again after 24 hours."

Is anyone else getting this error, and does anyone know how to fix it? I have already contacted Google support, and am awaiting a response from a "specialist" that will take 2 business days. I hope it doesn't sell out by then...

**map1978** · 11-12-2012, 05:49 PM

no problem here

tried with the N7 and it takes me right to google wallet, which has my address and cc info all ready to go

bang bang

**corance** · 11-12-2012, 05:49 PM

Oh....no!

**bobjohnson201** · 11-12-2012, 05:53 PM

...

**wahoo25** · 11-12-2012, 05:57 PM

log in and log out? make sure your info is correct? Pray to the android gods?

**bobjohnson201** · 11-12-2012, 05:58 PM

Originally Posted by wahoo25

log in and log out? make sure your info is correct? Pray to the android gods?

I have tried logging in and out, deleting my card and entering it back again... whatdoidowhatdoidowhatdoido

**reign831** · 11-12-2012, 05:59 PM

Originally Posted by bobjohnson201

Damn! Looks like I won't be able to order the nexus 4 tomorrow, since every time I try to order something from the play store I get this message:

"Uh oh. There was a problem.
We couldn't start your purchase because of a technical issue.
Details of the problem below:
Sorry, we were unable to process this request. Any charge will be automatically cancelled within 24 hours. Please try again after 24 hours."

Is anyone else getting this error, and does anyone know how to fix it? I have already contacted Google support, and am awaiting a response from a "specialist" that will take 2 business days. I hope it doesn't sell out by then...

They are probably doing some work on their back end related to getting the Nexus 4 and 10 ready for sale. Probably just a little maintenance.

Nothing to freak out about.

Then again that's basically what this forum has become.

**jeremydc** · 11-12-2012, 05:59 PM

Good thing I checked this thread. I am originally signed into my .edu account and it does not support Wallet. Just signed into my google account and it works fine. Imagine trying to buy then having to switch accounts then having it sold out? lol

Btw OP. GL!

**bobjohnson201** · 11-12-2012, 06:04 PM

Originally Posted by reignx777

They are probably doing some work on their back end related to getting the Nexus 4 and 10 ready for sale. Probably just a little maintenance.

Nothing to freak out about.

Then again that's basically what this forum has become.

It's everything to freak out about! I can't purchase anything from the store. Music. Nexus 7 (not actually trying to buy one just trying to see if checkout works). But it doesn't.

**bobjohnson201** · 11-12-2012, 06:10 PM

Well I've tried using different credit cards, have tried creating more Google accounts, and still get the error. *sobs uncontrollably*

**reign831** · 11-12-2012, 06:10 PM

Originally Posted by bobjohnson201

It's everything to freak out about! I can't purchase anything from the store. Music. Nexus 7 (not actually trying to buy one just trying to see if checkout works). But it doesn't.

Well it's only 4:10PST, so we've got about 8 hours until the supposed launch time.

So lets just relax until then and not flood the forums with stuff like this

**bobjohnson201** · 11-12-2012, 06:12 PM

Originally Posted by reignx777

Well it's only 4:10PST, so we've got about 8 hours until the supposed launch time.

So lets just relax until then and not flood the forums with stuff like this

I don't see how it would magically start working for me in 8 hours.

**reign831** · 11-12-2012, 06:16 PM

Originally Posted by bobjohnson201

I don't see how it would magically start working for me in 8 hours.

And conversely, I don't see why this problem would persist for the next 8 hours.

See what I mean?

Wait a few hours and try again instead of trying every minute and freaking out.

**bobjohnson201** · 11-12-2012, 06:19 PM

Originally Posted by reignx777

And conversely, I don't see why this problem would persist for the next 8 hours.

See what I mean?

Wait a few hours and try again instead of trying every minute and freaking out.

Well I started a few hours ago....

**reign831** · 11-12-2012, 06:21 PM

Originally Posted by bobjohnson201

Well I started a few hours ago....

Well these are the Android Central forums, so I'm not sure what kind of solution you're trying to find here, but you might do better by contacting Google support since they could actually give you answer.

**bobjohnson201** · 11-12-2012, 06:22 PM

Originally Posted by reignx777

Well these are the Android Central forums, so I'm not sure what kind of solution you're trying to find here, but you might do better by contacting Google support since they could actually give you answer.

As posted above, I already have contacted Google support, and I posted here to see if it was just me or if a lot of other people are also experiencing this issue and to see if anyone knew how to fix it.

**gone down south** · 11-12-2012, 06:39 PM

Sit down, have a cup of hot tea, breathe into a paperbag if you have to.

**emuneee** · 11-12-2012, 07:02 PM

Create another Google account...

**bobjohnson201** · 11-12-2012, 07:31 PM

So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?

**donec** · 11-12-2012, 08:28 PM

Originally Posted by bobjohnson201

So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?

Are the cards on the same bank? If so the bank may be working on their system or just not answering request at this time.

**wahoo25** · 11-12-2012, 08:33 PM

Originally Posted by bobjohnson201

So I've tried different computers, different browsers, different cards, and still getting the damn error. Maybe its because I made my wallet account today?

made mine today as well and it works fine.

**Mugler Infusion** · 11-12-2012, 09:21 PM

I tried fake ordering the Nexus 7 and the circle in middle just kept on spinning and this was FireFox, I tried that 4 times, downloaded Chrome browser and rebooted the browser once and then logged on and was able to make a successful fake attempt to see if I would get taxed on the Nexus 7 and I was at little over 8% taxed... of course you could have some kind of firewall on both computers?

**bobjohnson201** · 11-12-2012, 10:11 PM

Originally Posted by donec

Are the cards on the same bank? If so the bank may be working on their system or just not answering request at this time.

they're not

- - - Updated - - -

Originally Posted by Arctic Prodigy

I tried fake ordering the Nexus 7 and the circle in middle just kept on spinning and this was FireFox, I tried that 4 times, downloaded Chrome browser and rebooted the browser once and then logged on and was able to make a successful fake attempt to see if I would get taxed on the Nexus 7 and I was at little over 8% taxed... of course you could have some kind of firewall on both computers?

nah, one of thems a mac and they are using different ones

**bobjohnson201** · 11-12-2012, 10:13 PM

Originally Posted by wahoo25

made mine today as well and it works fine.

well lucky you!

**becker666#AC** · 04-09-2013, 09:09 PM

Some months down the road and I've been getting the same problem for the last 2 days tried all browsers, smartphones and always the message, contacted google and I couldn't believe it there was actually somebody at the other end but she just told me basic things that I had already tried
Are they selling this 16GB for real?????