03-04-2013 08:46 AM
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  1. smoker337's Avatar
    Hello Brian,

    Thank you for contacting GooglePlay Support.

    If you ordered on 11/13, your order is scheduled to arrive tomorrow. If you haven't already received a shipping confirmation email that contains the tracking number, you should receive one today or tomorrow. However, please note that it can take up to 1 business day for the tracking number to be activated. Rest assured that once you receive your ship confirmation email with your tracking number, it is in the process of shipping for an estimated arrival of Tuesday, Nov. 20.

    If you have any other questions, please reply to this email.

    Just got this. Hope Its true
    Sent from my Galaxy Nexus using Android Central Forums
    11-20-2012 12:55 AM
  2. Mac58's Avatar
    Was in limbo no email confirmation or bo email or change of ANYTHING since Tuesday and just got trackingn# . Ordered 11:35 PST. :-)
    11-20-2012 01:08 AM
  3. Akhil Sood's Avatar
    Seems like Google did try to get stuff out really hard. I feel so special *Sob* *Sob*
    11-20-2012 01:09 AM
  4. Jnorton2724's Avatar
    Got tracking number around 5:30 PST but nothing shows up via UPS when trying to track it. Hope its an early morning delivery tomorrow or wednesday
    11-20-2012 01:16 AM
  5. Ice Phrozen's Avatar
    I'm getting conflicting information from Google...

    - CSR via telephone says I'll get a tracking number tomorrow and I'll get the phone this week.

    - Follow up email about the call informs me that they're trying to send all the phones within the 3 week timeframe. When I replied back asking for clarification about what the CSR told me...."I'm sorry, you've been misinformed about that."

    11-20-2012 01:16 AM
  6. Bret Subsits's Avatar
    where did you find this shipping table at?
    11-20-2012 01:27 AM
  7. toonhead85's Avatar
    I really just want to have Google come out and give official statement. But let's hope for each other that phones get here before the holiday. Btw, I still don't have anything, info wise, except the back order email.
    11-20-2012 01:33 AM
  8. 08BlackWRX's Avatar
    Still no tracking for me....

    Ordered at 11:54am EST...
    11-20-2012 01:34 AM
  9. sidroid's Avatar
    Join the club, brother!
    Backordered and forgotten
    11-20-2012 01:35 AM
  10. toonhead85's Avatar
    Join the club, brother!
    Backordered and forgotten
    Maybe back ordered, but you are not forgotten.
    11-20-2012 01:37 AM
  11. unknownx3's Avatar
    Did anyone in western Canada get a tracking #? Or updates on their orders?
    11-20-2012 01:42 AM
  12. N4Newbie's Avatar
    Got this information from support via email. The order in which the play store orders are being processed/shipped depends on when the bank approved the charges. So even if you ordered really early but the bank didn't approve the charge for quite some time, you will get it later than someone who ordered after you. :banghead:
    I am the one who broke this story last evening - New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    In my conversation with CS, she told me it may take a few days before the charge actually shows up on our credit card/bank account. My impression of our total conversation taken with some other things said by CS over the last several days is this: the real problem they were having was not with shipping, but with payment processing. Things were out of control and Google was starting to take a lot of flak, so they decided to just go ahead and ship every order for which they had not received credit refusal (I think that is what they referred to as "your order is in a chargeable state") and let the payment catch up later.

    On another note, I GOT MY TRACKING NUMBER!!!

    Email came in at 1:03AM and it is already visible on UPS' site where it shows origin scan at Louisville, KY at 1:57AM and "shipped by" UPS Next Day Air.

    WooHoo!
    qnet likes this.
    11-20-2012 02:15 AM
  13. 21plays's Avatar
    my nexus 4 16gb has shipped! Ordered on the 13th(8:42AM Pacific) and got the tracking number today(19th)!!
    11-20-2012 02:16 AM
  14. NoAck's Avatar
    My tracking shows Louisville, KY, United States 11/20/2012 3:14 A.M. It's going to have to get moving to get here by Tuesday. Now step on it!
    11-20-2012 02:37 AM
  15. Murkle's Avatar
    Anyone in the UK received anything yet?
    11-20-2012 02:38 AM
  16. Darthic's Avatar
    Got my shipping notification at 8:04pm MST on Monday and is next day air. so not sure if It'll come Tuesday or if it was too late Monday and wont see it til Wednesday. Fingers crossed!
    11-20-2012 02:48 AM
  17. a61737025's Avatar
    Its been a week now sinced I ordered nexus4 16GB.. checked my order statement and my wallet so many times everyday. still no change of the statement-ordered 13th, shipping 15th.. got a backorder email, charge is still pending.. feeling down, dont know when my nexus 4 will arive... UK@Glasgow
    11-20-2012 03:10 AM
  18. techno78's Avatar
    New Nexus 4 purchase: Anyone get a shipping notification or tracking number?-screen-shot-2012-11-20-1.20.16-am.jpg
    Is everyones UPS tracking info look like this with no other information except Origin and departure scan in Louisville KY. No Type, weight or estimated delivery date/time.
    11-20-2012 03:33 AM
  19. Darthic's Avatar
    Click image for larger version. 

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    Is everyones UPS tracking info look like this with no other information except Origin and departure scan in Louisville KY. No Type, weight or estimated delivery date/time.
    Mine looks the same but with a 3:41 Departure scan.
    11-20-2012 03:37 AM
  20. mattopotamus's Avatar
    Click image for larger version. 

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    Is everyones UPS tracking info look like this with no other information except Origin and departure scan in Louisville KY. No Type, weight or estimated delivery date/time.
    Mine still says orgin, but it says next day air
    11-20-2012 03:41 AM
  21. Jnorton2724's Avatar
    Mine still says orgin, but it says next day air
    Mine has the departure scan
    11-20-2012 03:50 AM
  22. bboykin87's Avatar
    Mine says origin still but I think it could leave later and still get here today since I'm only in MD
    11-20-2012 03:52 AM
  23. Akhil Sood's Avatar
    Mine still says orgin, but it says next day air
    Same. Origin Scan. 3:41 though.
    11-20-2012 04:06 AM
  24. mattopotamus's Avatar
    I wouldn't worry. I have ordered next day with amazon and they ship out of KY and I get it the next day even if it ships in the AM. I live in GA though
    11-20-2012 04:16 AM
  25. Kherlen's Avatar
    My order is still not showing up anything, is this normal?

    I received my shipping confirmation yesterday.
    11-20-2012 04:35 AM
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