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  1. #3226  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Just received mine. I was one of the very early ones; 8:32:47 Mine too missed the plane in KY and didn't go out until yesterday. I am a long-time iPhone user. This is my first Android phone and so far I love it. I was originally going to wait a while before I sold my iPhone to make sure I liked my new one. No need to wait. Hope you all get yours soon. It's been fun.
  2. #3227  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by rodneyw1 View Post
    Just received mine. I was one of the very early ones; 8:32:47 Mine too missed the plane in KY and didn't go out until yesterday. I am a long-time iPhone user. This is my first Android phone and so far I love it. I was originally going to wait a while before I sold my iPhone to make sure I liked my new one. No need to wait. Hope you all get yours soon. It's been fun.
    Seems like a lot of us are coming from long time iPhone use. I have to say, I think the N4 has made me fully switch now. I've tried in the past with other Android devices but they didn't cut it then. They've really stepped their game up and I feel confident leaving the iPhone behind.
  3. #3228  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Dear god so a OEM bumper from google is just about to sell with 23+ bids at less than 3 minutes left in the auction...for how much you ask? The current bid is $72 and there are others with bids at 50-60$
  4. #3229  
    xeno3d's Avatar

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    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by mlarco52 View Post
    Dear god so a OEM bumper from google is just about to sell with 23+ bids at less than 3 minutes left in the auction...for how much you ask? The current bid is $72 and there are others with bids at 50-60$
    That's just plain stupid....
  5. #3230  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by xeno3d View Post
    That's just plain stupid....
    Probably one of the 1-percenters' we keep reading about in the newspapers.

    Maybe it IS time we raise their taxes...
    xeno3d and cozzy123 like this.
  6. #3231  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Well, I'm sad.... My nexus was supposedly going to arrive today. Never happened. I think what is the worst thing is the lack of communication. I got the original order email and that was it. Never heard another thing from Google.


    Sent from my ADR6425LVW using Tapatalk 2
  7. #3232  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by zrxoa1 View Post
    Well, I'm sad.... My nexus was supposedly going to arrive today. Never happened. I think what is the worst thing is the lack of communication. I got the original order email and that was it. Never heard another thing from Google.


    Sent from my ADR6425LVW using Tapatalk 2
    If you didn't get your shipping confirmation and tracking number it wasn't scheduled to arrive today...period. Hopefully you get your tracking info soon!
  8. #3233  
    gomab357's Avatar

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    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by mlarco52 View Post
    Dear god so a OEM bumper from google is just about to sell with 23+ bids at less than 3 minutes left in the auction...for how much you ask? The current bid is $72 and there are others with bids at 50-60$
    Thats just REDONKULOUS!!!
  9. #3234  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Arrived home from school today to a nice surprise my nexus got here a day earlier than expected. Using it right now to write this. Good luck to all those on backorder or in limbo. I can assure you the long wait makes it all the more worthwhiele albeit still inexcusable.
  10. #3235  
    DirkBelig's Avatar

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    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    I'm still in limbo and getting pretty annoyed at how hapless Play "support" is. Check out the insipid canned note I got from them today.

    Timeline:

    * Ordered 16GB Nexus 4 at 12:47 pm EST on Nov. 13. Received confirmation email and Account page said "Shipping estimate Nov. 15."

    * Received the mass SOL backorder email on Nov. 15.

    * After no communications or change in status, I sent a note on Nov. 19:

    Order status has been permanently stuck at "Shipping estimate: November 15, 2012" since I received my order confirmation on Nov. 13, 2012. On the expected shipping date, I received a notice that my Nexus 4 was delayed for up to three weeks.

    I'm seeing reports online of more shipments going out, some of which didn't have shipping emails to alert the recipients. (Considering no one I've heard of received the emails announcing the Nexus availability in the first place, this seems plausible.)

    In order to ensure someone is available to receive the delivery, it would be helpful if we knew when it was due to arrive. Thank you for your attention to this matter.


    Later that night, I noticed my status had switched to Pending. Nothing has changed since Nov. 13 in my Wallet account and my CC still shows it as a pending charge.

    * Nov. 21 - I received this note from Google. See how many problems it has in it that you can spot.

    Thank you for contacting Google. It is my pleasure to assist you today.

    If you ordered on 11/13 and you did not receive a backorder notification email, your order is scheduled to arrive tomorrow. If you haven't already received a shipping confirmation email that contains the tracking number, you should receive one by end of day today. However, please note that it can take up to 1 business day for the tracking number to be activated. Rest assured that once you receive your ship confirmation email with your tracking number, it is in the process of shipping for an estimated arrival of Tuesday, Nov. 20.


    Did you catch that the canned note missed that I'd said I received the backorder spam AND that it was supposed to have been delivered YESTERDAY? I knew you could. I replied:

    It appears that my note wasn't read before the canned reply was pasted in. I did receive a backorder email on Nov. 15 and I noticed after I sent my inquiry that the status was changed to Pending on Nov. 19. Also, considering it is now November 21, saying that it's expected to arrive on November 20, which is yesterday, doesn't really help.

    I understand that Google has horribly mismanaged the sale and follow-up of the Nexus launch and you're trying your best to deal with the legions of very unhappy people trying to be patient in the face of Google's combined silence AND contradictory comminiques, but I'd really appreciate a response specific to the circumstances of my issue, not just boilerplate.

    Thank you for your attention to this issue.


    That was nearly six hours ago and my reply was within 15 minutes of receiving the canned spam and no response so far. I'm not sure what's worse: the fact that Google screwed the pooch at the beginning, can't seem to get their stories straight AND communicated to the customers afterward, or that their CSR drones can't seem to notice they're being useless.

    In the meantime, I've been buying stuff on Lightning Deals from Amazon all week without nary a hitch. Granted, they're the 800-megaton gorilla of e-commerce, but the fact that a company of the size, scope and power of Google can't find one person to step up and take point on this debacle is appalling. It's a good thing this isn't their main line of business because they'd be following Hostess down the drain with such shoddy performance.
    "The Nexus 5 is such a big black slab of power that if you dropped it down in the middle of a pack of monkeys, they'd start using weapons." - Dirk Belligerent.
    Devices: 32GB Nexus 5, 16GB Nexus 7 (2013), 16GB Nexus 7, 16GB Nexus 4, ASUS Transformer TF101, Kindle Fire, HP TouchPad (CM7), Samsung Galaxy S II Epic 4G Touch Long Name Phone, HTC EVO 4G, Palm Pre, 64GB 1st gen iPad WiFi
    Sorkzilla and Eric Garcia like this.
  11. #3236  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by mlarco52 View Post
    If you didn't get your shipping confirmation and tracking number it wasn't scheduled to arrive today...period. Hopefully you get your tracking info soon!
    That's just what to guy at Google told me, I told him I had my doubts. Lol

    Sent from my ADR6425LVW using Tapatalk 2
  12. #3237  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Just called CSR again and now they say I'm on back order even though I never got the email and even though the CSR yesterday swore I'd have it in hand by today. Blah. Guess I'll join the other thread on Backorders.
  13. #3238  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by Krunkola View Post
    Just called CSR again and now they say I'm on back order even though I never got the email and even though the CSR yesterday swore I'd have it in hand by today. Blah. Guess I'll join the other thread on Backorders.
    Same boat as you. CSR didn't tell me I was on backorder instead put me through to a specialist who I'm still waiting to hear from.
    I think they just told you that you were backordered because I believe all orders were supposed to ship by Tuesday and that they don't know what the hell they're talking about.
    Demand for a specialist next time you call.
    Nokia 3310
    iPhone 3G
    HTC MyTouch 4G/Panache
    Nexus 4. Final-f-ing-ly,
  14. #3239  
    Eudo's Avatar

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    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    I wrote to Google two days ago to ask for an update. I finally got it. I asked them if cancelling my bumper order would speed up the phone order. The whole substantive part of their reply was "your account is processing", which is so vague, it's almost meaningless. I'm starting to think that, by the time they ship something, we'll be halfway to the release of the LTE version of the Nexus 4.
  15. #3240  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Hey guys, ive got a 8GB for sale if anyone wants it! PM ME if interested!
  16. #3241  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Please Join the Nexus4 Delay Group to find out how many ppl in your country are being delayed.

    What a google!
  17. #3242  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    There's still a hold. Just more similar to paying with a check or your checking acct info over the phone.

    Quote Originally Posted by zrxoa1 View Post
    Wrong.....

    My PayPal account was charged the price for the phone, plus tax n shipping. My account was then credited the full amount. This is not like a typical credit card account. It is more like a debit card account. There was no "hold", the money was removed, then returned, to my account. Yet I have never gotten a single email save for the original order confirmation.

    Google has handled this horribly!

    Communication is very important in situations like this. If I am backorder bound, so be it, but COMMUNICATE this to me!!!


    Sent from my ADR6425LVW using Tapatalk 2
  18. #3243  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,
  19. #3244  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Sorry to hear that many are still in limbo. I was hoping Google got all the limbo people takin care of. Its worth the wait guys! Hang in there!

    Sent from my Nexus 4 using Android Central Forums
  20. #3245  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by Jason Rozycki View Post
    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    - - - Updated - - -

    I'm backordered also... What do you meant hey are suppose to ship on Tuesday??? Please explain. Thanks!!,

    Really curious, what is with all of the updates that are exactly the same in your post?
  21. #3246  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by mlarco52 View Post
    If you didn't get your shipping confirmation and tracking number it wasn't scheduled to arrive today...period. Hopefully you get your tracking info soon!
    I will have to strongly disagree with that statement. I have not received the backorder email or any shipping email since launch day, ordered at 11:36 EST and my status is still pending as of now right now. But earlier today, lo and behold, my N4 had arrived. So keep on hoping people. This whole ordeal really ruined the whole experience for me but at least I got my phone. Hope google get their act together.
    Nokia 3310
    iPhone 3G
    HTC MyTouch 4G/Panache
    Nexus 4. Final-f-ing-ly,
  22. #3247  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by LenMetallica View Post
    I will have to strongly disagree with that statement. I have not received the backorder email or any shipping email since launch day, ordered at 11:36 EST and my status is still pending as of now right now. But earlier today, lo and behold, my N4 had arrived. So keep on hoping people. This whole ordeal really ruined the whole experience for me but at least I got my phone. Hope google get their act together.
    Good for you. I'm guessing you're from Canada so its very likely you got yours today because you don't celebrate Thanksgiving. Anyway I just hope by tomorrow I get my shipping confirmation and tracking number
    Thanked by:
  23. #3248  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by Kenzo Teves1 View Post
    Good for you. I'm guessing you're from Canada so its very likely you got yours today because you don't celebrate Thanksgiving. Anyway I just hope by tomorrow I get my shipping confirmation and tracking number
    We celebrated thanksgiving a month ago. I hope mine comes today but highly doubt it.
  24. #3249  
    user00265's Avatar

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    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    And so, Google has missed Black Friday sales for Nexus 4... at least, so far...
  25. #3250  

    Default Re: New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Quote Originally Posted by user00265 View Post
    And so, Google has missed Black Friday sales for Nexus 4... at least, so far...
    Yea I don't even know where to start in terms of how Google messed this up. I consider myself lucky that I'm backorded, what about those people who are still welcomed with the "SOLD OUT" banner. I would say in terms of device sales, Google is still pretty amateur about it. At least with Apple they give you the chance to pre order it and if its sold out at least they give you a time frame of when it will be shipped again. First Google gave us the notification email that will supposedly 'notify' us when it comes out but that didn't come through. Second they did not tell us what time on Nov. 13 will they release it. We only had speculation. Then Google somehow confirmed that its orders will open at 3:00 AM EST which I stayed late for. Then they cancelled it then said they will open it at noon instead which sucks for me because I had school. Then i tried ordering it on my phone while in school which didn't go through. I went home then after refreshing a few times the "ADD TO CART" Banner showed and I was able to order it. Then 2 days later Google sent me a backorder E-Mail which caused my heart to drop and their only compensation is free shipping. LIKE ARE YOU KIDDING ME???!!! A Bumper at least would've been nice. Then a week later I was still left in limbo constantly checking my e-mail for tracking confirmation while hearing others who got backordered was able to get a shipping confirmation. Then yesterday the worst thing ever happened. I was at a party with almost 200 people in it and my Galaxy Nexus got stolen. I was scared at first until I realized that I had a tracking feature in it until I then found out that whoever got my phone turned it off, thus restricting me from gaining location info of the phone. 1 week and 3 days later I'm still waiting and I seriously don't know what to do. You would think a billion dollar company who arguably has the largest active servers is able to handle such traffic and acquire enough shipments for a demand like that. I just hope Google learns something here so they won't posses such flaws for a release of their next device. It also sucks that I am at expense for their flaws.

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