03-04-2013 08:46 AM
3,329 ... 4142434445 ...
tools
  1. Baronvshush's Avatar
    UPS My Choice should not be relied on solely for those signed up. I'm signed up, completed the background check and everything yet a package coming UPS Ground from Amazon, in transit due to be delivered on Tuesday, still isn't showing up via UPS My Choice! It's been in the UPS system since Tuesday!
    http://img.tapatalk.com/d/12/11/16/anaqe9uq.jpg
    I have the tracking number and everything yet UPS My Choice doesn't see it and alert me so don't think that system is foolproof either.
    I'm new to MyChoice (signed up yesterday based on the suggestion here), so I may be wrong here, but they only list the following 4 possible alerts:
    • Day Before Delivery Reminder
    • Morning of Delivery Alert
    • Confirmation of Delivery
    • Delivered to UPS Retail Location Alert

    So presumably that means you never get a MyChoice alert until the day before delivery. Since your Amazon package isn't scheduled for delivery until Tuesday, you shouldn't get any alert about it until Monday. It's too bad they don't appear to have an alert for when a package first enters the system.

    As I said, I signed up yesterday, and got an alert today. It was for an Amazon package that's due for delivery tomorrow (NOT my Nexus 4 order which is in limbo like yours).
    11-16-2012 01:28 AM
  2. xcommando's Avatar
    When I first ordered, my GP looked exactly like this - with two bumpers - one with a shipping date and one listed as a pre-order but within a short time it updated to show the phone and the bumper (what I actually ordered) separately and each with matching shipping dates. What a mess. ~_^
    Haah, well mine hasn't changed! You're lucky at least it sets your mind at ease @_@
    liltrixxy likes this.
    11-16-2012 01:28 AM
  3. Dr0me's Avatar
    best news ever!!! my tracking info updated showing i am going to receive my phone tomorrow!!! SO STOKED
    frageelay likes this.
    11-16-2012 01:32 AM
  4. smithy1983uk's Avatar
    well for me now 6 hours after gettiing the email saying my nexus had been shipped looking at the tnt shipping website my nexus is out for delivery and should be here between the hours of 09:00 - 18:00

    lucky i have the day off
    11-16-2012 01:32 AM
  5. Jnorton2724's Avatar
    best news ever!!! my tracking info updated showing i am going to receive my phone tomorrow!!! SO STOKED
    Congrats! Enjoy your Nexus 4!
    11-16-2012 01:48 AM
  6. Eric Mazariegos's Avatar
    My Wallet status still says Pending.
    Google Play shows shipping estimate of the 15th (it's going to be the 16th in a few mins...)
    I have received no email, whether it be a Backorder notification or a shipping update.

    I tried signing up for MyChoice last night but it's asking me about my aunts and their birthdays... Dafuq!

    I'm really hoping I get my phone tomorrow.
    11-16-2012 01:51 AM
  7. Jnorton2724's Avatar
    My Wallet status still says Pending.
    Google Play shows shipping estimate of the 15th (it's going to be the 16th in a few mins...)
    I have received no email, whether it be a Backorder notification or a shipping update.

    I tried signing up for MyChoice last night but it's asking me about my aunts and their birthdays... Dafuq!

    I'm really hoping I get my phone tomorrow.
    Uh, I hope I do as well but I wouldn't count on it.
    11-16-2012 02:02 AM
  8. sidroid's Avatar
    With UPS MyChoice, is it possible to reroute the Nexus 4 to another delivery address? I won't be home for a few days starting next week and do not want to cancel the order, so having my friend get the delivery would be great.
    11-16-2012 02:07 AM
  9. ptrcksmth's Avatar
    I rec'd UPS My Choice email saying tomorrow. I go to link from the same email and it says Monday.
    11-16-2012 02:11 AM
  10. ptrcksmth's Avatar
    I think you can change it for a fee.
    11-16-2012 02:12 AM
  11. N4Newbie's Avatar
    Does anyone with UPS MyChoice have a tracking #, yet their Play Store says est. ship date Nov. 15?

    Did anyone with two orders get the backorder e-mail more than once?

    - - - Updated - - -


    I moved to this apartment 2-3 months ago and when it pulls the security questions to confirm "My" identity, it's people/streets I don't know. Must be someone else with my name or something.
    Sign up using your old address and a reasonable facsimile of your actual date of birth. Once you get through the security questions, you will be asked to enter one or more shipping addresses you want to have monitored; at that point you can enter your current address.
    Nexus4 likes this.
    11-16-2012 02:23 AM
  12. Nexus4's Avatar
    Sign up using your old address and a reasonable facsimile of your actual date of birth. Once you get through the security questions, you will be asked to enter one or more shipping addresses you want to have monitored; at that point you can enter your current address.
    Thanks for the tip, however I just did that after you mentioned it and it didn't work. I signed up successfully using my home address (parent's house I grew up in) and just tried to add an address after but it fails the identity check - doesn't even get to the questions. It says:
    "Based on the information you provided, we are not able to verify your identity at this time. Please confirm the information is correct or learn how it may be resolved. (1013)"
    11-16-2012 02:38 AM
  13. Ladeef's Avatar
    Looks like I'm in the same boat as most of you guys, haven't been backordered but still a pending wallet transaction with no tracking or shipment info. Giving up tonight as well.
    11-16-2012 02:40 AM
  14. N4Newbie's Avatar
    Looks like I'm in the same boat as most of you guys, haven't been backordered but still a pending wallet transaction with no tracking or shipment info. Giving up tonight as well.
    PlayStore customer service is open 24/7; give them a call just to annoy them and let them know you are monitoring the situation.

    I have not received any emails at all - not even the initial order confirmation (see my post New Nexus 4 purchase: Anyone get a shipping notification or tracking number?). I just called at about 3:00AM Eastern and was told that my N4s should ship today and arrive Monday but I honestly think that was jut typical CS "tell them what they want to hear and they will go away" talk.
    11-16-2012 02:57 AM
  15. Nexus4's Avatar
    Posted on the XDA forum:
    The backorder email was a mass email for anyone who didn't have tracking number at the time. The csr told me they are fulfilling backorders on the basis of time of placed order so it can takes up to 3 weeks to be filled but I'm hoping a lot of ppl will see shipped phones by early next week
    11-16-2012 03:05 AM
  16. N4Newbie's Avatar
    Posted on the XDA forum:
    I have not received a single email - NOT a confirmation email, NOT a shipping email, NOT a backorder email. As of about an hour ago, customer service tells me that I am on track for Monday delivery. And, yes, my registered email address is correct. See my previous post New Nexus 4 purchase: Anyone get a shipping notification or tracking number?

    Curious about one thing - my registered email address is to a gmail account. For those who are / are not receiving emails, are you on gmail or some other service?
    11-16-2012 03:12 AM
  17. Nexus4's Avatar
    Well you dont have to get a shipping email to have a tracking number. Lots of people only know about their shipment due to UPS MyChoice. If it's true (no tracking # = backorder email), then you have a tracking number possibly...that or just no e-mails go to you...heh. I have G-mail and got order confirmation and backorder.
    frageelay likes this.
    11-16-2012 03:17 AM
  18. djkleric's Avatar
    I have yet to receive a back-order email or tracking email. I have UPS mychoice and nothing there either. The lack of communication just baffles me. I even called CS and the girl couldn't even answer why I haven't gotten either of those emails. She couldn't say if i was back-ordered or it is indeed shipping. I had ordered a 16Gb N4 at 836a PST and didn't have any problems with my order. The only oddity was the confirmation email was sent an hour later. it is now 355am nov 16th central time.
    11-16-2012 03:55 AM
  19. mattatwar1's Avatar
    I got the back order email and I look under Google play my orders and settings it says
    Shipping estimate: November 15, 2012 and its the 16th and I'm going to get it within 3 weeks......
    Sent from my Galaxy Nexus using Android Central Forums
    11-16-2012 04:39 AM
  20. zer0vette's Avatar
    Ordered 1 8gb at 11:45 best Tuesday... Got confirmation 30 min later.

    Now I sit with no shipping confirmation no back order email.. Still says in Google play " shopping estimate" 15th. Signed up for my choice and no email from ups either.
    Fun.
    11-16-2012 04:56 AM
  21. peejay1977's Avatar
    I've just spoken to Google, have to say no official word been passed down from above to the people having to take calls irate a**holes like me. Guy was very apologetic, admitted that the website allowed more people to order than they had physical stock. Told me that my account still saying Shipping 15th November is a glitch they are working on and that they were woefully under prepared for the quantity or orders received.

    Basically, I have to wait, no proper explanation other than - we f*cked up. At least they are honest I suppose....
    11-16-2012 05:05 AM
  22. bboykin87's Avatar
    Would be nice if they do what they did with the Q and give us our phones free for all the grief and mixups

    Sent from my Nexus 7 using Tapatalk 2
    11-16-2012 05:31 AM
  23. soma4society's Avatar
    Ordered 1 8gb at 11:45 best Tuesday... Got confirmation 30 min later.

    Now I sit with no shipping confirmation no back order email.. Still says in Google play " shopping estimate" 15th. Signed up for my choice and no email from ups either.
    Fun.
    +1

    Since I'm flailing around here in complete darkness I'm going to call my cc company today and ask if my purchase from google is showing up as a pending/hold, or if it has actually been fully charged and is a completed sale. If it's the latter maybe I'll hold out hope that this thing has actually shipped and the Play store just hasn't updated things yet.
    11-16-2012 05:38 AM
  24. xeno3d's Avatar
    Same here on my end.... was hoping to see something sitting in my inbox this morning but... nope

    I don't know what to make of it now

    Ordered 1 8gb at 11:45 best Tuesday... Got confirmation 30 min later.

    Now I sit with no shipping confirmation no back order email.. Still says in Google play " shopping estimate" 15th. Signed up for my choice and no email from ups either.
    Fun.
    11-16-2012 05:39 AM
  25. qnet's Avatar
    I've just spoken to Google, have to say no official word been passed down from above to the people having to take calls irate a**holes like me. Guy was very apologetic, admitted that the website allowed more people to order than they had physical stock. Told me that my account still saying Shipping 15th November is a glitch they are working on and that they were woefully under prepared for the quantity or orders received.

    Basically, I have to wait, no proper explanation other than - we f*cked up. At least they are honest I suppose....
    That's what I was afraid of. I ordered at 11:38AM est. in the U.S. I haven't heard anything other than the confirmation email. Google play still says estimated shipping November 15. I also have Ups My choice and have heard nothing from them. Hopefully I will get my devices by Monday or Tuesday but, I'm not sure now (which is what I expected from the beginning).

    It's frustrating but there is nothing we can do. It's not like I'm going to stop ordering from Google. Whenever they come out with something new we just have to be prepared that there will be problems.


    Sent from my iPad using Tapatalk HD
    11-16-2012 05:41 AM
3,329 ... 4142434445 ...

Similar Threads

  1. New Nexus S with screen burn-in and/or screen refresh issues
    By leftisthominid in forum Sprint Nexus S 4G
    Replies: 14
    Last Post: 06-09-2012, 07:10 PM
  2. New Nexus getting hot
    By mact in forum Verizon Galaxy Nexus
    Replies: 1
    Last Post: 02-13-2012, 10:01 PM
  3. Getting New Nexus on Tuesday
    By kkhanmd in forum Google / Samsung Galaxy Nexus
    Replies: 0
    Last Post: 02-12-2012, 06:20 PM
  4. Sprint reaction: anyone getting new phones?
    By mkbruin in forum LG Optimus S
    Replies: 7
    Last Post: 09-30-2011, 03:16 PM
  5. Anyone getting official at&t nexus s?
    By cody_21 in forum T-Mobile Nexus S
    Replies: 6
    Last Post: 05-19-2011, 06:54 PM
LINK TO POST COPIED TO CLIPBOARD