03-04-2013 09:46 AM
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  1. Misfit9's Avatar
    Ditto
    11-18-2012 09:12 PM
  2. Woosh's Avatar
    so are people expecting any tracking numbers tonight

    Sent from my HTC One S
    Personally....I'm thinking I will see nothing until it comes to my door. Just hoping I get it before Thanksgiving but there is almost no chance of that.
    bwood2016 likes this.
    11-18-2012 09:15 PM
  3. Jigu005's Avatar
    Nop problem. I'm assuming that this is something that will be on the invoice when I get the devices?
    The reference number for UPS is the PKG CTL# for google
    11-18-2012 09:17 PM
  4. celliott96's Avatar
    Tonight would be nice. Idk if that'll happen though. Tomorrow should be a big day for tracking numbers. I'll be officially PO'd if I don't get one. Up to now I've let it go but I want to hear something tonight/tomorrow.
    I'm thinking the same thing you are. Since yesterday I have kinda lost all the excitement I had for the Nexus 4. I'll probably get some of it back when it's actually delivered, but as of now it doesn't really matter to me if it's delivered on wednesday or friday. But I'll still be angry if I don't get any sort of communication tomorrow.
    11-18-2012 09:24 PM
  5. thecuber's Avatar
    The reference number for UPS is the PKG CTL# for google

    What exactly is a PKG CTL number?
    11-18-2012 09:24 PM
  6. Jigu005's Avatar
    What exactly is a PKG CTL number?
    Dont really know but it was on the ship invoice that came with my 8gb that was ordered at 12:03 est. Still waiting for my 16gb which was ordered at 11:33 est and still in limbo.
    11-18-2012 09:29 PM
  7. jrosser#WN's Avatar
    Mine now says I ordered it on Nov. 17th with an estimated ship date of Nov.15th on the Google Play store but my receipt says I placed the order on Nov.13 at 8:33am. Anyone else see this happen?

    Yes same exact thing.
    11-18-2012 09:42 PM
  8. Angel Yu's Avatar
    The date part in the play store settings is the "when your order was last updated" date. Mouse over it to see.
    11-18-2012 09:49 PM
  9. jrosser#WN's Avatar
    Ok I just did a reference search on UPS. I tried so many different key words to my ship code. I entered my first name and it shows something shipping from San Fran on the 15 th and will arrive on Monday the 26 th. who knows.
    11-18-2012 10:03 PM
  10. gone down south's Avatar
    Ok I just did a reference search on UPS. I tried so many different key words to my ship code. I entered my first name and it shows something shipping from San Fran on the 15 th and will arrive on Monday the 26 th. who knows.
    They're getting shipped from Kentucky and Texas, something coming from SF isn't your phone, sorry.
    11-18-2012 10:04 PM
  11. Amuse Me Puppet's Avatar
    Dont really know but it was on the ship invoice that came with my 8gb that was ordered at 12:03 est. Still waiting for my 16gb which was ordered at 11:33 est and still in limbo.
    What was yours?
    11-18-2012 10:33 PM
  12. sabareesh kkanan subramani's Avatar
    So i think thats a good sign
    The date part in the play store settings is the "when your order was last updated" date. Mouse over it to see.
    11-18-2012 10:36 PM
  13. Ricky2009's Avatar
    So i think thats a good sign
    i really hopethe date not changing doen't mean an extended stay in limbo land
    celliott96 likes this.
    11-18-2012 10:42 PM
  14. sabareesh kkanan subramani's Avatar
    In the excitement after 2 days of order i trimmed my simcard to micro size. After the extended limbo i just made a adapter for regular size . lol
    i really hopethe date not changing doen't mean an extended stay in limbo land
    11-18-2012 10:48 PM
  15. GopherDroid's Avatar
    I still have the box my Galaxy Nexus shipped in and the packing slip that came with it. Google has a Pkt Ctrl # on the invoice. That same number also appears on the shipping label. However, it seems Google creates a unique one for either each customer or each shipment/order. I used the UPS reference search with that number. Over the past few months in all of the US only one shipment matches that Pkt Ctrl #: my Galaxy Nexus shipment. Looks like another dead end in the search for more information.
    11-18-2012 10:49 PM
  16. cluckkillerb's Avatar
    I'm a pretty die hard Google/android fan, I've owned 7 android phones in the last 3 years.

    But, this entire experience has been down right pathetic and has me second guessing if I should be using any Google services or products at all. If it's this hard for them to keep track of some orders, it doesn't exactly inspire confidence in using gmail/wallet to store my important data. My place is in escrow and possible closing as early as this Friday or maybe sometime early the next week. When I ordered(at 8:36am) I figured even with 7 business days I would have the phone no later than Wednesday, and it was in-stock; not available for pre-order....I called CS and they said I'd have a shipping confirmation email by tomorrow, which led me to have a little faith. Then, the second I got off the phone I received an email stating I'd have within the next 3 week window, WTF?! Downright lying and being deceptive is not a way to run a business, whether it's their "main thing" or not. Apparently they need to hire some Amazon or Apple employees who don't have their heads in their asses and can actually slap a sticker on a box and ship it off; it's not rocket science. Like others have mentioned, put the orders in an excel sheet and order by timestamp and work your way down the list..wow hard.

    GL to everyone and I hope you get some morsel of info.
    11-18-2012 10:53 PM
  17. ragnarokx's Avatar
    I'm a pretty die hard Google/android fan, I've owned 7 android phones in the last 3 years.

    But, this entire experience has been down right pathetic and has me second guessing if I should be using any Google services or products at all. If it's this hard for them to keep track of some orders, it doesn't exactly inspire confidence in using gmail/wallet to store my important data. My place is in escrow and possible closing as early as this Friday or maybe sometime early the next week. When I ordered(at 8:36am) I figured even with 7 business days I would have the phone no later than Wednesday, and it was in-stock; not available for pre-order....I called CS and they said I'd have a shipping confirmation email by tomorrow, which led me to have a little faith. Then, the second I got off the phone I received an email stating I'd have within the next 3 week window, WTF?! Downright lying and being deceptive is not a way to run a business, whether it's their "main thing" or not. Apparently they need to hire some Amazon or Apple employees who don't have their heads in their asses and can actually slap a sticker on a box and ship it off; it's not rocket science. Like others have mentioned, put the orders in an excel sheet and order by timestamp and work your way down the list..wow hard.

    GL to everyone and I hope you get some morsel of info.
    I wouldn't get upset of that discrepancy. The CS reps are in the dark as much as we are, and those emails are auto-generated and not accurate.
    11-18-2012 11:01 PM
  18. Ricky2009's Avatar
    I'm a pretty die hard Google/android fan, I've owned 7 android phones in the last 3 years.

    But, this entire experience has been down right pathetic and has me second guessing if I should be using any Google services or products at all. If it's this hard for them to keep track of some orders, it doesn't exactly inspire confidence in using gmail/wallet to store my important data. My place is in escrow and possible closing as early as this Friday or maybe sometime early the next week. When I ordered(at 8:36am) I figured even with 7 business days I would have the phone no later than Wednesday, and it was in-stock; not available for pre-order....I called CS and they said I'd have a shipping confirmation email by tomorrow, which led me to have a little faith. Then, the second I got off the phone I received an email stating I'd have within the next 3 week window, WTF?! Downright lying and being deceptive is not a way to run a business, whether it's their "main thing" or not. Apparently they need to hire some Amazon or Apple employees who don't have their heads in their asses and can actually slap a sticker on a box and ship it off; it's not rocket science. Like others have mentioned, put the orders in an excel sheet and order by timestamp and work your way down the list..wow hard.

    GL to everyone and I hope you get some morsel of info.
    Yea I get what your saying but. Its been pretty much determined that the CSR know nothing more than we do. they can't really ship in a first in first out way it's just not practical. What isn't right is people who ordered first getting back ordered. When the orders came in it should have electronically sat a phone aside.
    11-18-2012 11:01 PM
  19. Misfit9's Avatar
    So I just bought an S3 on ebay with a 64gb sd card included. Once my pissed level hit 128,000 I blacked out and woke up an hour later covered in blood. I was initially going to try both phones and make a decision but I am edging closer and closer to just selling the N4 if I ever get it since I am sure I couldn't cancel it if I wanted to.
    11-18-2012 11:56 PM
  20. javierlp's Avatar
    Yes same exact thing.
    Ditto...
    11-19-2012 01:21 AM
  21. kevhonda's Avatar
    Fun fact, I've noticed a few of you guys saying your order date changed to Nov 17th mine is still set to the 15th however the Nexus 7 I ordered back in August changed to Nov. 17th. ONE big cluster-fu** watch, any amount of money says they'll send me a nexus 7 now.
    11-19-2012 01:30 AM
  22. thecuber's Avatar
    any amount of money says they'll send me a nexus 7 now.
    If they do, then you're one lucky *******!
    11-19-2012 01:34 AM
  23. bboykin87's Avatar
    Is Sylmar, CA a shipping hub?
    Also anyone know how much one phone weighs shipped?
    Sent from my Galaxy Nexus using Tapatalk 2
    11-19-2012 02:11 AM
  24. chartothel's Avatar
    My order was actually for a Nexus 7, not an N4, but have been following this thread religiously because nobody seemed to be talking much about shipping issues over at the N7 forum. However, my order issues have been pretty much the same as you guys', so I thought I'd share a tidbit of info that might be encouraging to some.

    My order went through 11:44 EST on Nov 13, received confirmation e-mail about an hour later. Google Play showed a "shipping estimate" of Nov 15, order remained "pending" in Wallet, all the way up to this past Saturday evening at around 6:30pm when I received a shipping / tracking information e-mail and the date on my Google Play started showing up as November 17 with "shipped" as the status.

    I'm hoping that in your cases, those of you who have had the dates changed to Nov 17 have shipments en route. I'm still p**sed at Google, but at least I know what the heck is going on now. My tablet is originating from Louisville, KY, currently in Lexington, and scheduled to arrive in Toronto on Nov 21 (UPS 2-day shipping, my a**).

    Good luck, everyone.
    11-19-2012 02:32 AM
  25. PANDAFR3SH's Avatar
    Well...here's an update. My order date just changed to November 19th, status still shows to ship on the 15th. I guess something is better then nothing. Google wallet still hasn't shown any updates what so ever. Really lame....I did not place my order today (-_-)
    nateysmith likes this.
    11-19-2012 02:33 AM
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