Google returned my money!

**smoker337** · 11-17-2012, 12:39 PM

Anyone else seeing that the money Google has been holding on to is now back in there back account? Why Google? Why?

Sent from my Galaxy Nexus using Android Central Forums

**yfan** · 11-17-2012, 12:45 PM

It is possible they have decided not to charge your card until your product is actually ready to ship. This would apply to you if your order is back-ordered.

**Nexus4** · 11-17-2012, 12:46 PM

Google never "took" your money, it was just a pending authorization. Depending on your bank, if the authorization never turns into a fully posted charge, your bank will remove it from your account. Some banks are 2 days, some are 5 days, some are 7 days.

**Fleury14** · 11-17-2012, 12:48 PM

Originally Posted by Nexus4

Google never "took" your money, it was just a pending authorization. Depending on your bank, if the authorization never turns into a fully posted charge, your bank will remove it from your account. Some banks are 2 days, some are 5 days, some are 7 days.

Exactly its just a placeholder. My charge disappeared even though my phone is out for delivery.

**nickacs** · 11-17-2012, 12:49 PM

Originally Posted by Fleury14

Exactly its just a placeholder. My charge disappeared even though my phone is out for delivery.

Huh? Why would the charge disappear and not post if your phone is already out for delivery? I thought they do charge your card the day it's shipped?

**Nexus4** · 11-17-2012, 12:50 PM

Originally Posted by nickacs

Huh? Why would the charge disappear and not post if your phone is already out for delivery? I thought they do charge your card the day it's shipped?

Charges take time to post sometimes.

**still1** · 11-17-2012, 12:52 PM

Originally Posted by nickacs

Huh? Why would the charge disappear and not post if your phone is already out for delivery? I thought they do charge your card the day it's shipped?

it will be taken

**squadz** · 11-17-2012, 01:02 PM

They did the same to me, removed pre authorized charge from my credit card.

Sent from my Nexus 7 using Android Central Forums

**smoker337** · 11-17-2012, 01:07 PM

I just spoke to them. The CSR told me they just do the pending charge to make sure its a legit bank account. Then they put it back in and then take it back out once it ships. Or so I was told.

Sent from my Galaxy Nexus using Android Central Forums

**nexusisneecesary** · 11-17-2012, 02:31 PM

Originally Posted by still1

it will be taken

Yes the day the phone is shipped the money will be taken from Your account so leave it alone

Sent from my Nexus 7 using Tapatalk 2

**Andrew Martonik** · 11-17-2012, 02:46 PM

Originally Posted by smoker337

I just spoke to them. The CSR told me they just do the pending charge to make sure its a legit bank account. Then they put it back in and then take it back out once it ships. Or so I was told.

Yup, this is how most transactions work. Especially when there's a pre-order or a delay involved.

**SuperManFan** · 11-17-2012, 07:43 PM

Mine shipped yesterday, left KY now in IN, scheduled to arrive Monday. Nothing charged to my AMEX yet. I assume it will hit, but odd that nothing shows on my account yet.

UPDATE: Out for delivery today. And my card was finally charged.

**Fairclough** · 11-17-2012, 08:06 PM

Thats pretty genius to validate it, but I like Paypal donation of a few cent's to my account slightly better.

**smoker337** · 11-20-2012, 01:29 AM

Originally Posted by SuperManFan

Mine shipped yesterday, left KY now in IN, scheduled to arrive Monday. Nothing charged to my AMEX yet. I assume it will hit, but odd that nothing shows on my account yet.

UPDATE: Out for delivery today. And my card was finally charged.

That's awesome. I'm in IN as well. Nothing new yet tho

Sent from my Galaxy Nexus using Android Central Forums

**zrxoa1** · 11-20-2012, 03:33 AM

Looked at my PayPal account....the money has been returned. Makes me sad. I called google the other day and they said I would have the phone today (tuesday) or tomorrow. But now the money has been returned to my account. I have never got anything but the initial order confirmation. No email with shipping or tracking info and no email about backorder, just nothing....

Very sad....

Sent from my ADR6425LVW using Tapatalk 2

**Kevin O'Quinn** · 11-20-2012, 06:32 AM

No email about it being delayed is probably a good thing....the initial hold is just to make sure the money is there. It's not the actual charge to pay for the phone...

**zrxoa1** · 11-20-2012, 08:47 AM

Originally Posted by Kevin O'Quinn

No email about it being delayed is probably a good thing....the initial hold is just to make sure the money is there. It's not the actual charge to pay for the phone...

I am still leary. I ordered mine at 4:56pm that day. Surely they had been sold out long before that?

Sent from my ADR6425LVW using Android Central Forums

**Eric Mazariegos** · 11-20-2012, 08:51 AM

My charge was dropped too, Two days after the order.

It didn't get re-charged until after the device was shipped.

**natehoy** · 11-20-2012, 08:52 AM

Originally Posted by zrxoa1

I am still leery. I ordered mine at 4:56pm that day. Surely they had been sold out long before that?

Based on a number of comments here, the time you ordered seems to have little to do with whether the fickle finger of fate chose you for a backorder.

But, since there's nothing you can do to change the order status, be patient and wait, and you'll get a device as soon as you get one; not one second earlier, not one second later.

**pauliphone5** · 11-20-2012, 08:55 AM

Originally Posted by smoker337

Anyone else seeing that the money Google has been holding on to is now back in there back account? Why Google? Why?

Sent from my Galaxy Nexus using Android Central Forums

It sounds like what they did with the N7.

Sent from my Galaxy Nexus using Tapatalk 2

**zrxoa1** · 11-20-2012, 09:15 AM

My charge was dropped five days after ordering. I am patient, just leery of what they are doing. This entire thing has most definitely not been handled well by Google.

Sent from my ADR6425LVW using Tapatalk 2