12-08-2012 06:38 PM
60 123
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  1. Murkle's Avatar
    No shipping email here either. They said they are shipping them out in order.
    My order finally went through at 8:52 8gb with bumper.
    11-28-2012 05:22 AM
  2. c_hri_s's Avatar
    While I completely understand them saying that, it's obviously complete rubbish because dubnerr ordered after me, and mine hasn't shipped.
    11-28-2012 05:33 AM
  3. dubnerr's Avatar
    Feel your pain, guy next to me at work ordered 10mins after me and got it on the 16th. So google are talking crap. Hang in there, it is coming
    c_hri_s and a61737025 like this.
    11-28-2012 06:12 AM
  4. mmace's Avatar
    Mine's out for delivery today before 6PM (Leeds, UK)
    11-28-2012 06:20 AM
  5. peejay1977's Avatar
    Just got my shipping email 10 minutes ago but the TNT (they use them in the UK not UPS) has no info which I'm not surprised, but the Google Play account states "Delivered" lol
    11-28-2012 10:53 AM
  6. Murkle's Avatar
    Still nothing. I'd really like it before the weekend too, if it gets shipped tomorrow there is still a chance of this happening isn't there?
    11-28-2012 11:01 AM
  7. c_hri_s's Avatar
    And still nothing for me.

    Wonder if this bumper I also ordered is what's perhaps holding it up ...
    11-28-2012 11:01 AM
  8. Murkle's Avatar
    I'm still waiting for the bumper too. Is happily accept an email about further delays on the bumper if they'd just get my phone to me.
    11-28-2012 11:11 AM
  9. bigiain's Avatar
    I'm in the same position as you:-

    order on google play showing 27th. (ordered at 08:30am on 13/11)
    Charge re-authorised on my account - so 300 of my money locked up and non- accessible.
    Ordered with bumper.
    Got the mail saying delivery this week.
    Still no shipping notification.
    11-28-2012 11:42 AM
  10. dubnerr's Avatar
    Well I never got my N4 today thanks to TNT failing to deliver it. Appears they have sub contracted the delivery to some company that doesn't know Edinburgh
    Did speak to a very nice woman at TNT who has put my device on a pre12 delivery for tomorrow.
    11-28-2012 02:01 PM
  11. Georgios Alevizos's Avatar
    Let me give some ''info''.
    Ordered a bumper on the 15th, the site was showing on stock (obviously).
    My google wallet showed the order as ''pending''.
    Emailed google on the 21st.
    On the 22nd i get this reply:
    Hi .....,

    Thank you for contacting Google Play support.
    "Within 3 weeks" is the only guidance I can provide at this time. Ill only know the scheduled delivery date when you receive an email notification that your order has shipped.

    If you have any questions, please feel free to contact me.

    Regards,

    Bufkin

    The Google Play Support Team


    I email google again on the 26th.
    I get this answer:
    Hi *they spelled my name WRONG here!),

    Thank you for contacting Google Play support.
    Your order will be shipping shortly. Thank you for your patience and we appreciate your order.

    Thanks,

    Mabel

    The Google Play Support Team

    So I email once more this reply:
    Thank you for your answer but this is not an answer really.
    What does shortly mean?
    This day, this week?
    Thanks.

    And I get this answer:
    Hello......,

    Thank you for contacting Google Support, I apologize about the delay. I can understand how this issue could be frustrating, but I hope I am able to answer all of your questions!

    Rest assured that Nexus 4 Bumpers orders are being delivered based on the order in which they were received. Due to overwhelming demand we sold out of Nexus 4 Bumpers extremely quickly.

    If you have any other questions/concerns, feel free to reply to this email or call into 855-836-3987.

    Thank you for being a Valued Google Play Customer.

    Regards,

    Monika
    The Google Play Support Team

    This is just a joke.
    I ask WHEN is ''shortly'' and they answer to me something completely different which is that orders are delivered based on the order in which they were received (which is NOT the case but I can not explain that, considering that they are not even able to answer a simple question).

    And yes...still waiting for that ''shortly'' to end.
    a61737025 likes this.
    11-28-2012 04:41 PM
  12. Murkle's Avatar
    Was thinking I'd get something over night. Woke up to...
    Nothing, so I'm looking at Monday now probably.
    11-29-2012 03:04 AM
  13. c_hri_s's Avatar
    Was thinking I'd get something over night. Woke up to...
    Nothing, so I'm looking at Monday now probably.
    I fly to Canada on Tuesday, so I'm REALLY hoping this thing turns up before then. Especially as I was planning on it being my GPS!

    Nothing overnight here either. Play status still shows the same old 'Pending'.
    11-29-2012 03:13 AM
  14. mmace's Avatar
    Mine arrived in good condition about 3PM yesterday (Leeds)
    no one was in at home so we left a note in the letterbox asking for it to be taken to my wifes work (30 seconds away) and they did
    11-29-2012 03:44 AM
  15. peejay1977's Avatar
    Mines out for delivery today, thank god!
    11-29-2012 03:52 AM
  16. c_hri_s's Avatar
    This isn't helping me ;-) ...
    11-29-2012 04:01 AM
  17. beltin's Avatar
    I hope we can expect some more stock in the UK soon if the US have had some and also the back-orders seem to be slowly trickling out.
    11-29-2012 05:02 AM
  18. peejay1977's Avatar
    My wifes a b*tch by the way, it's being delivered to her work and she just rang me, sounding all chirpy and excited......and said "Guess what babe?", so I asked what, and she replied :

    "It's still not here yet...........BYEEEEEE"

    And hung up. I'll have to throw her round the room for half hour later on as punishment lol
    beltin and palitsyn like this.
    11-29-2012 05:08 AM
  19. c_hri_s's Avatar
    Well, that was odd. TNT man just knocked on my door and handed me my phone.

    No shipping email, google.com/play still says pending ... phone on my desk (no bumper, but who cares).

    <vanishes to unbox>
    11-29-2012 06:30 AM
  20. notdodgy's Avatar
    This is clearly frustrating.

    I made the mistake of leaving it half an hour before trying to order, to find it had closed to orders.

    The system message earlier this week seemed to suggest ordering was possible but the system was overloaded. Turns out that was for the US only.
    Google do not seem to have a handle on how to communicate to potential customers at all and are not considering their expectations.

    Some news, even if not good is better than none - how many times do you want to check and read out of stock before going elsewhere for a competitors product?
    There was a notify me when in stock option, but that has gone.


    Sent from my Nexus 7 using Android Central Forums
    11-29-2012 06:43 AM
  21. Murkle's Avatar
    Well, that was odd. TNT man just knocked on my door and handed me my phone.

    No shipping email, google.com/play still says pending ... phone on my desk (no bumper, but who cares).

    <vanishes to unbox>
    This is what I'm worried about, I can make arrangements if I know it's coming. But if I don't, and I'm out, what will they do with it? Nearest depot is over an hours drive away.
    a61737025 likes this.
    11-29-2012 07:29 AM
  22. dar_k's Avatar
    Does anyone have a contact inside of Google that might be able to find out if we're ever going to get the 'pre-order' behaviour in the non-US stores that we're seeing in the US store now? I'd really prefer to at least be able to 'get in line' than the way it is now with just a 'Sold Out'...

    I'm getting very sick of the refreshing (automatically or manually) to see if it's changed at all.

    At least if the order was placed then it should just happen, eventually...
    11-29-2012 07:52 AM
  23. peejay1977's Avatar
    My wife couldn't resist teasing me, it's turned up and she's already unboxed it and it's not hers! She needs to learn how to take a pic mind you.....

    11-29-2012 08:01 AM
  24. Murkle's Avatar
    It arrived, I wasn't in. It's at the depot, which is an hour away.
    It'll be redelivered tomorrow, between 8 & 5. I won't be in.
    This is because I work. They won't leave it without a signature. What can I do?
    11-29-2012 10:30 AM
  25. olliex11's Avatar
    TNT should be ok to leave it with a neighbour (if there's a trustworthy one). I had the same delivery issue with a replacement N7. Left a note on my front door to say could they leave it with a neighbour, which they did, with a card through the door to say which one.

    Just wish Google could hurry up the restock of the N4...
    11-29-2012 11:02 AM
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