UK Backordered Thread

**c_hri_s** · 11-19-2012, 07:50 AM

I'm interested in hearing from people in the UK who have received the back-ordered email if/when they get any updates.

I know there are existing threads, but I'm going out of my mind trying to match everyone's responses to their geographic location. Good luck to you all ... but I only really care when they start shifting some kit to the UK folk waiting for orders :-)

Perhaps fellow Brits could join together in this thread and share any news.

I ordered at November 13, 2012 12:24:03 AM UTC-8 (08:24:03).
still says "Delivery estimate 15 November 2012" if UK is selected or "Shipping estimate: November 15, 2012" is US language is selected.
My Google Wallet receipt just says "Nov 13 Google Commerce Ltd received your order."

**a61737025** · 11-19-2012, 08:42 AM

waiting

**dubnerr** · 11-19-2012, 08:42 AM

I have the same information as yourself, delivery estimated for November 15th and my order placed just a couple of minutes just after you're one.
Have emailed sent a couple of mails but just get the automated replay telling me to check my Google Wallet which is clearly not being updated.

Was annoyed at first, but hey it was a popular phone and at least I know I have one coming

**mmace** · 11-19-2012, 08:56 AM

everything same as you but 8:36AM when my order went through

**bigiain** · 11-19-2012, 09:50 AM

order timed at 08:30 13/11 - other than that - same as you.

**c_hri_s** · 11-20-2012, 07:32 AM

Just received this - doesn't really tell us much more, but at least they're working on it - I queried why all my delivery dates showed last week.

Your product is currently backordered. We are working to ship all items in your order as quickly as possible within the 3 week timeframe. You will receive an email confirmation as soon as your order is processed and on its way. I apologize for the inconvenience. Thank you for your patience.

If I can assist you further, please let me know.

**Murkle** · 11-20-2012, 07:55 AM

Exactly the same as above, 8gb and bumper ordered at 8:51:59 UTC

**a61737025** · 11-20-2012, 08:27 AM

Its been a week now, and the state is still the same.. estimate shipping 15th..@@ dont know when its gonna arrive..
I went to the o2 shop and they have the phone available there. I tried it and it looks pretty cool.. how could google not having any nexus4 while o2 have quite a few storage..@@
Oh come on google! stop holding the devices and send it to us..@@ dont let my first android device shopping experience being so bad...

The waiting is killing the happiness of ppl wanting this phone..)-(

**dubnerr** · 11-20-2012, 09:14 AM

Mailed support yesterday:

We are working to ship all items in your order as quickly as possible within the 3 week timeframe. You will receive an email confirmation as soon as your order is processed and on its way. I apologize for the inconvenience. Thank you for your patience.

If I can assist you further, please let me know.

Sincerely,

Jason
Google Play Support Team

**Murkle** · 11-20-2012, 11:17 AM

That's basically the same think I got when I spoke to them. Back to being politely patient. When the American emails started going out I got excited!

**Murkle** · 11-21-2012, 02:33 AM

Anyone else woken up to "pending"?

**c_hri_s** · 11-21-2012, 02:46 AM

Ah, same here.

Now says 'Pending' instead of Delivery/Shipping 15th November.

**dubnerr** · 11-21-2012, 02:58 AM

Reading the XDA forums, this generally means were now in a queue waiting for stock.
I spoke to CSR and was told that the orders were being shipped on when the order was placed. This doesn't appear to be true

My colleague at work ordered 10 minutes after me and got his on Friday ( 16th )

And yes my order is now sitting at "Pending"

**c_hri_s** · 11-21-2012, 03:02 AM

I'm just happy it's changed to *something*. Staring at a page that told me my phone would be delivered six days ago wasn't giving me much confidence they were on top of things.

Still not confident that they are, but hey ho :-)

**a61737025** · 11-21-2012, 04:13 AM

Originally Posted by Murkle

Anyone else woken up to "pending"?

same here

**peejay1977** · 11-21-2012, 04:27 AM

Mine says Pending and the pre auth'd amount on my card has disappeared as it passed the time period for claiming the money.

**Afterlife737** · 11-21-2012, 04:47 AM

Upgrading from the Gnex, so I ordered 50 sec's after you

"pending"

Sent from my Galaxy Nexus using Android Central Forums

**c_hri_s** · 11-23-2012, 02:59 AM

Well, here was me hoping for some movement on Black Friday .. but no such luck.

Order still pending, device still out of stock.

**mmace** · 11-23-2012, 04:05 AM

Originally Posted by c_hri_s

Well, here was me hoping for some movement on Black Friday .. but no such luck.

Order still pending, device still out of stock.

Black Friday means nothing to those outside the US so why would it affect us with the Nexus 4?

**c_hri_s** · 11-23-2012, 04:12 AM

Certainly it may have started as a US event, but it's international now.

Amazon.co.uk's are running a (week long) black friday sale, Apple are running one today, etc.

**dubnerr** · 11-23-2012, 01:08 PM

So while we wait anyone interested in talking cases ?
Think i'll go for something like this :

**dubnerr** · 11-26-2012, 08:15 PM

Card has been charged, just waiting on the shipping mail

**c_hri_s** · 11-28-2012, 04:19 AM

Did anyone get a shipping mail?

Nothing here - got the 'this week' email, and my order now has Nov 27th's date on it ... but no shipping notification.

**dubnerr** · 11-28-2012, 04:37 AM

I got the mail and will get delivered today. Tracking is showing "out for delivery"

**a61737025** · 11-28-2012, 05:05 AM

Originally Posted by c_hri_s

Did anyone get a shipping mail?

Nothing here - got the 'this week' email, and my order now has Nov 27th's date on it ... but no shipping notification.

Got 'this week' email yesterday at 00:05:48 GMT, order changed to 27th as well, but no shipping notification at all...google uk works like a turtle..slow..