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    Default Can you call Google and make a phone order?

    Can you call Google and make a phone order? I'm tired of all the refreshing and constantly clicking the "PROCEED" button..
  2. #2  
    KitN's Avatar

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    Default Re: Through the Phone

    Quote Originally Posted by Lance Vang View Post
    Can you call Google and make a phone order? I'm tired of all the refreshing and constantly clicking the "PROCEED" button..
    Nope. You can only place Play Store orders online. I know, it sucks.

    Sent from my Nexus 4
  3. #3  
    hawgs911's Avatar

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    Default Re: Through the Phone

    Yea I tried that today...

    Me: Hello Id like to place an order for a Nexus 4.

    CSR: We cant take over the phone orders, you have to use the website.

    Me: Iím trying but the website is not working.

    CSR: We are not allowed to take over the phone orders, itís a security thing.

    Me: Thatís weird. Lots of companyís take phone orders on products.

    CSR: Weíve been told to tell folks to just keep hitting refresh.

    Me: So thatís Googleís answer to customer service?

    CSR: Itís a high demand product so yea.

    As you can imagine Im not really a fan of google right now...
  4. #4  

    Default Re: Through the Phone

    Quote Originally Posted by hawgs911 View Post
    Yea I tried that today...

    Me: Hello Id like to place an order for a Nexus 4.

    CSR: We cant take over the phone orders, you have to use the website.

    Me: Iím trying but the website is not working.

    CSR: We are not allowed to take over the phone orders, itís a security thing.

    Me: Thatís weird. Lots of companyís take phone orders on products.

    CSR: Weíve been told to tell folks to just keep hitting refresh.

    Me: So thatís Googleís answer to customer service?

    CSR: Itís a high demand product so yea.

    As you can imagine Im not really a fan of google right now...
    Go on the website hit refresh a few times and order it... worked for me. This has nothing to do with customer service, this has to do with a huge hyped up product being released with a lot of demand.
  5. #5  
    hawgs911's Avatar

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    Default Re: Through the Phone

    I guess I would buy that if this was the first time. Its not like Google's a mom and pop shop with limited resources.

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