- 11-28-2012, 01:26 PM #26
Re: Should we still be charged for 2 day shipping?
I was surprised that they charged but for 2 days it's worth it. I just wish that it would ship soon!
- 11-28-2012, 01:27 PM #27
Re: Should we still be charged for 2 day shipping?
Agreed, if you're going to wait weeks for it to be tendered to the carrier, then having two-day shipping versus 3- to 4-day ground shipping is hardly worth $15. It would be nice if Google had offered a ground shipping option.
Except, of course, that Google is probably using UPS as their logistics partner, and UPS can deploy them en masse to distribution centers around the country, meaning that they can offer 2-day shipping at no real cost. So forcing you into a 2-day shipping model and being able to charge you $15 for it is probably the entire amount of money UPS is getting for their distribution services.Thanked by: - 11-28-2012, 01:41 PM #28
Re: Should we still be charged for 2 day shipping?
There's a very simple reason why your receipt only lists "shipping" and not "shipping and handling," and that's taxes. By California state law (where Google is based) "handling" is taxable, while shipping is not necessarily so. They are purposefully leaving handling off so they don't have to charge (or pay) additional tax to the state. See the California State Board of Equalization for more information.
That said, while I am slightly annoyed at the shipping cost, I fully understand it and how it works. If you were to backorder something on Amazon, you would still pay the shipping cost associated with whatever speed you requested once they actually had the item to ship out. You can't pay more to speed up delivery of something they don't have. And, as other people have said, they probably don't have a cheaper option due to agreements in place with UPS. - 11-28-2012, 01:55 PM #29
Re: Should we still be charged for 2 day shipping?
If they are "overcharging" for shipping (adding a handling fee) and calling it "shipping", that's tax avoidance, and pretty much any state will ream them over it. That's why I'd bet dollars to donuts that UPS is handling the logistics. Google pays them a "fair and reasonable" $14 for 2-day shipping, and UPS is free to realize the efficiencies of their logistics network to do as much of that shipping as bulk-route as possible, allowing UPS to charge for and provide 2-day shipping, but on a scale that allows them to make money off the service. I'd be willing to bet that every penny of the "shipping" charge goes to UPS, and not a penny more, and UPS is actually warehousing the product and managing inventory as well as doing the actual shipping.
Since Google is taking your money and charging what they are paying a shipper, and the charge is fair and reasonable for 2-day service, it can be easily considered "shipping" for tax purposes. UPS is simply realizing their profit from doing that "shipping" very efficiently because they are warehousing the product and distribution is easy with one flat service model and no exceptions. - 11-28-2012, 02:05 PM #30
Re: Should we still be charged for 2 day shipping?
Right, and available guidance is very specific about how you should itemize receipts. If Google isn't listing handling, then they're not charging for it themselves. As you note, it's probably all being handled through UPS, in which case the charge is indeed a shipping cost. I didn't mean to imply that Google was trying to be a tax dodger, only that there was a reason handling was not spelled out on the receipt.
- 11-28-2012, 02:56 PM
Thread Author #31
- 11-28-2012, 03:11 PM
Thread Author #32
Re: Should we still be charged for 2 day shipping?
1. im glad i was able to order the phone
2. you clearly can't read nor do you understand my intentions 3. i dont think the $14 is a huge deal, but i mean its still $
4. just "discussing" about something with other people doesn't automatically mean "complaining". complaining would go more along the lines of "man this sucks %&%%%&, I can't believe I was charged that $, I mean $%^^%? Screw this ya'll ima go start a petition!"
it really is getting harder and harder these days to have a thoughtful discussion without getting negative and unproductive inputs these days. i mean come on people. chill out. if you can't contribute anything useful than just don't comment. - 11-28-2012, 03:25 PM
Thread Author #33
- 11-28-2012, 03:38 PM
Thread Author #34
- 11-28-2012, 08:35 PM #35
Re: Should we still be charged for 2 day shipping?
I thought out my response and in no way was it posted with any celerity at all. Your want for free shipping because your order won't ship for some weeks to come is no where near analogous with people who got free shipping because Google made a error on there delivery time. To cling to this theory boarders on childish.
Later you wanted free ground shipping because your order won't ship in a more timely fashion, really FREE? Why would you be entitled to free shipping? With the price of the phone I'm doubt that there is enough profit for Google to eat the shipping, they only did it in the first place because the f-ed up so bad. Should they offer a cheaper ground option? Maybe but that has nothing to do with the original orders that got free shipping. $5.99 7-10 day ground is about the best you'd get, but I suspect with UPS handling the fulfillment Google made a deal on 2 day delivery.
I know you think you are right and fighting the righteous battle against Google shipping practices but I repeat re-examine you thought process. - 11-28-2012, 10:44 PM
Thread Author #36
Re: Should we still be charged for 2 day shipping?
I was questioning it and presenting my point of view. You have yours, I have mine.
Lets look at my posts:
Our orders aren't actually going to ship until 1-2 weeks (or even later if you ordered later today), so should we still be charged $13.99 for shipping?thats what i thought? makes sense to me....Again, just questioning, then presenting my own opinion.seems like a weak excuse to me. the fact that we order now and actually get it weeks from now is a common thing between the first batch and us
My Post:
Free ground shipping was just a subconscious assumption that I just now realized I said. I probably wrote that since so many well-known vendors offer it (amazon, ll bean, etc.), and the ones that do charge have usually been pretty negligible in my experience. I do not believe I am “entitled” to free ground shipping, as you so kindly mentioned. I have, and I would pay for it. I was, however, assuming that there would be a decent difference in price between ground and 2 day (which there is). You seem offended by this simple assumption; no need to freak out buddy. What I was trying to convey was if I was presented with the option of slower shipping speeds I would have done that since it was going to take a while to ship anyways. However, as others mentioned, yeah Google probably made a deal on the 2-day.2 day shipping is useless if processing takes 1-2 weeks, I would rather just get ground shipping if I have to wait that long anyway, and save the $15.
Now tell me troll. Where did I even mention that I was going to or want to ‘battle’ Google for this? Did I say anything about contacting them about this? I even mentioned that I don’t think it’s a huge deal. My petition comment was sarcastic, dolt. I don’t know how to be any clearer. - 11-28-2012, 11:10 PM #37
Re: Should we still be charged for 2 day shipping?
Oh I can clearly read.. you're complaining about wanting free 2 day shipping because Google said your device won't ship in "X" amount of weeks. Get over it they said when your device will ship and once it ships it'll get to you in 2 days. By odering it at that time you agreed to that time frame ... Google owes you nothing, stop complaining and wait calmly for your phone. I can tell you once it ships you'll get it in that two days or less.
And is this thread really needed when there is how many threads albout pretty much the same topic? Just sit back and relax, go enjoy the outside, your phone will get to you before you know it. - 11-28-2012, 11:15 PM
Thread Author #38
Re: Should we still be charged for 2 day shipping?
Your comment shows your blatant disregard to actually READ and try and perceive what I am saying/have said. I like how you only quoted half of my previous comment. Please, read it again. Please. Read my other comments. I never "complained", just "questioned". And idk if they're are other threads about this same topic, I didn't see any when I made this.
- 11-28-2012, 11:21 PM #39
Re: Should we still be charged for 2 day shipping?
This really is one of the silliest threads I've seen in a while.
Thanked by: - 11-28-2012, 11:28 PM
Thread Author #40
- 11-28-2012, 11:29 PM #41
Re: Should we still be charged for 2 day shipping?
+10000000000
Google is selling the phone at a LOSS look on ebay and it is selling for $100-$200+ more for what people bought it for. If anything people complaining about shipping can sell the phone for more to someone else and make whatever money they feel they loss... Me personally, people are never happy. Google should have just charged us $400 for the 8gb version and $500 for the 16gb version with Free shipping....Maybe then people would be happy........ - 11-28-2012, 11:37 PM
Thread Author #42
Delete Thread
Mods might as well close this thread.
I didn't know merely bringing up an inquisitive discussion, and expecting civility/useful input from everyone else was too much to ask and would instead get perceived as complaining and what not. It isn't worth it, especially since we're just talking about $14. Hell, at this point I will give doug9000 and SpenceJonas $14 each just to shut up.Last edited by bobjohnson201; 11-28-2012 at 11:52 PM.
- 11-28-2012, 11:44 PM
Thread Author #43
Last edited by bobjohnson201; 11-29-2012 at 12:08 AM.
- 11-29-2012, 12:11 AM
Thread Author #44
Re: Should we still be charged for 2 day shipping?
delete thread
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