Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 24 of 79 FirstFirst ... 21222324252627 ... LastLast
Results 576 to 600 of 1959
Like Tree431Likes
  1. #576  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by greydarrah View Post
    It's going to funny if all of you get home from work tonight and find a UPS box at the door.
    trust me, I checked!!
  2. #577  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by ock View Post
    i have a galaxy s1... with a slider keyboard!!! lol, what was I thinking??
  3. #578  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by Nkrdbl View Post
    I couldn't agree more, unfortunately. I've spoken to Google a few times, and each time they tell me that they needed to escalate my issue to a specialist.

    I did post earlier in this thread to mention when I placed my order but forgot to mention that when I did order it the confirmation email said 1-2 weeks. As others have mentioned, I'm perfectly fine waiting the full two weeks. The part that bugs me is that Google sent us a "Your order has shipped" email, when according to UPS it certainly has not shipped. Also the fact that Google is blaming UPS, and UPS blames Google.

    Soon enough we'll have our new phones...right?
    +1. this.
    Nonymous666 likes this.
  4. #579  
    Sophos's Avatar

    Posts
    252 Posts
    Global Posts
    391 Global Posts

    Default Nexus 4 Ordered on November 27: Order Status and Tracking

    Is it just me or do these trolls telling people to quit whining sound like idiots? Seems like they are completely missing the issue...


    Cheers
    kruglovus and rsenator like this.
  5. #580  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by xstinkyx View Post
    Ok, I just called them up (at the 1-855-836-3987 number) just to see what they would tell me and if there was a new company line about all of this.

    Ordered on the 27th, got "Shipped" email on the 30th, UPS site still says both "A UPS shipping label has been created" and "Scheduled Delivery: Tuesday, 12/04/2012, By End of Day"

    - At first the rep stated it hadn't shipped and that it's waiting "to leave the warehouse"
    - I pointed out to her that the email said it "shipped" and that the tracking page stated a delivery today.
    - I asked if I would still have to pay for the 2-day shipping, she said yes.
    - She put me on hold to speak with a supervisor. The supervisor apparently had no new info for her, but did allow her to escalate the issue to their shipping specialists or whatever they're called. Apparently this escalation is done via email and when she gets more word she will then email mean.
    - Soon after the call, I received an email that included: " I understand that you were calling to see when your order would ship. I seen that your estimated ship time is 1-2 weeks. If there is anything further we can assist you with, please feel free to reply"
    so no shipping refund. damn. anyone else get one?
  6. #581  

    Default

    Quote Originally Posted by Sophos View Post
    Is it just me or do these trolls telling people to quit whining sound like idiots? Seems like they are completely missing the issue...


    Cheers
    Just you.
  7. #582  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Just talked to a csr and argued with her about that fact that i received a shipped email on friday but still have no further tracking availabe.. she tried to convince me that my phone was leaving their warehouse today and should be shipped by morning. when i asked about a refund for the 2day shipping since its past due, she seemed confused and told me a specialist would contact me. no progress made while talking to her but hoping she is somehow right about the phone being shipped by morning, guess it gives some hope..
  8. #583  

    Default

    Quote Originally Posted by bobjohnson201 View Post
    so no shipping refund. damn. anyone else get one?
    Google has messed up from the beginning, we all agree right? Ok, so why is it so hard to believe they messed up on sending false "shipped" emails? You guys were super stoked to get one within 2 weeks. Hold on to that feeling
  9. #584  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by jyemenai View Post
    What you fail to understand is that some of us have messages from Google stating that the item has shipped. We have the trackers from UPS. Our accounts are billed. And UPS says that some would be here today. This, of course, is not the case with everyone, and frankly all of this wouldn't be a problem, but it seems someone jumped the gun and gave people false hope.

    On 11/30, last friday, emails were sent out saying the item had shipped. "Wow, that's early!" The tracker that we received hasn't been updated since then. We purchased two-day shipping. Two business days from Friday is TODAY. Hell, some people even got theirs yesterday. Our accounts have the money withdrawn, and we're expecting our packages.

    We're not upset that it's taking so long, we're just upset that we're being told false information. I believe all of us were planning on waiting out the full two weeks.

    Perhaps you should just go elsewhere and leave us be.
    i was going to reply to his post, but you said everything i wanted to say. well done sir.
  10. #585  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    What's that? A huge company that messed up from day one lied to you? That's shocking. I'm shocked cotton! Haha, dodge ball. Funny movie!
  11. #586  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    yo corance! what happened to:

    Quote Originally Posted by corance View Post
    Ok I can't read this thread any more.
    no is begging for you to stay. if you want to leave, go for it bro.
  12. #587  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Haha you've been holding on to that? Haha haha haha!
  13. #588  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by corance View Post
    Google has messed up from the beginning, we all agree right? Ok, so why is it so hard to believe they messed up on sending false "shipped" emails? You guys were super stoked to get one within 2 weeks. Hold on to that feeling
    i think most (including self) assumed that the "hard" part was over after we got our orders in and after that everything will be smooth i didn't assume the shipping processes would be f***ed up as well.

    - - - Updated - - -

    Quote Originally Posted by corance View Post
    Haha you've been holding on to that? Haha haha haha!
    i have a great memory
  14. #589  

    Default

    Quote Originally Posted by bobjohnson201 View Post
    i think most (including self) assumed that the "hard" part was over after we got our orders in and after that everything will be bliss. i didn't assume the shipping processes would be f***ed up as well.
    You know what happens when we assume right? I haven't got my hopes up since it sold out in 15 minutes the first time. I won't be happy and know it's over until I'm replying to these threads on my new phone. I guess I learned...
  15. #590  
    Exergy's Avatar

    Posts
    169 Posts
    Global Posts
    477 Global Posts

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Optimistic hopes versus cynical beliefs
  16. #591  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by corance View Post
    You know what happens when we assume right? I haven't got my hopes up since it sold out in 15 minutes the first time. I won't be happy and know it's over until I'm replying to these threads on my new phone. I guess I learned...
    yes pardon me for assuming that the second most valuable tech company in the WORLD can't make an easy, smooth sale.
    uberness132 likes this.
  17. #592  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    It's ok buddy. We all make mistakes. And after the second most valuable tech company screwed up a tech release, you would think we would learn. We will have our phones soon enough. I for one can't wait!
  18. #593  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by A_S_V View Post
    I believe there is a bigger problem, logistic behind the shipping (UPS side) has failed, could be because devices are not ready or not being delivered by LG in quantities as expected (on which the whole logistic is set up). Not many people are reporting delivery of the phone even though UPS is suggesting so. Let's see, it is very sad that Google is not transparent about it.
    I ordered mine as everyone else the same day Google announced, went through same ordeal of having my nexus being forced out from my cart numerous times. Then when I was clicking my mouse like a crazy person (which I don't even do this to my mouse when playing COD online), it finally prompted me to Google wallet page. It does still show on my CC account as purchased and no pending since December 2. My colleague suggested I should file a claim on it (probably as a joke). UPS does not hold responsible for any shipper like Google or Apple to hold out shipment for any reason. They are only there to make delivery once they drop off or have UPS Feeder to pick up shipment. I have also worked with 1800-pick-ups numerous times in the past and they share the same frustration of these merchants not shipping out on time then blame UPS so the customers feel ease with their companies but still hold UPS responsible.

    Interesting note, when I called Google for the second time, a representative told me she is going to pass my message thru their shipping warehouse, but again they never did the follow up as they promised. But more interesting note, this was going to be my first Apple (last 5 years) to Android experience and I am not having a good time so far. Not sure even this is a good idea since I already purchased so many apps now I am afraid of paying similar or even more to buy apps from Google Play.

    Also how are you supposed to do 15 day return since purchase if it takes Google to ship out more than 2 weeks??? ummm...
    snowglyder likes this.
  19. #594  
    Thing342's Avatar

    Posts
    22 Posts
    ROM
    Stock 4.2

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    My best guess is that Google ordered the shipping labels en masse on 30 November. The ordering of the labels must have triggered the charge on the card and the sending of the emails before the actual shipping of the device.
  20. #595  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by Jaedo Tae View Post
    ....Also how are you supposed to do 15 day return since purchase if it takes Google to ship out more than 2 weeks??? ummm...
    Now that's a good question... if Google doesn't even know where the phone is (order status says charged AND shipped on 11/30 for me), when does the 15 day return policy start?
  21. #596  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by Thing342 View Post
    My best guess is that Google ordered the shipping labels en masse on 30 November. The ordering of the labels must have triggered the charge on the card and the sending of the emails before the actual shipping of the device.
    At this point I just wish Google or UPS or someone else could shed light on the current situation, instead of ignoring customers.
  22. #597  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by snowglyder View Post
    Now that's a good question... if Google doesn't even know where the phone is (order status says charged AND shipped on 11/30 for me), when does the 15 day return policy start?
    We are supposed to use the "time machine feature"!
  23. #598  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Oops... Double, sorry
  24. #599  
    bobjohnson201's Avatar

    Posts
    845 Posts
    Global Posts
    851 Global Posts
    ROM
    Stock

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    just got off the phone with google. they said "it appears we skipped a step and don't know why we sent you that shipping email, because it did not ship. expect to hear from a 'specialist' within 2 days". i didn't even bother asking for a shipping refund, since it did not even ship. so i guess my advice to those in the same state as me (got shipping email and tracking # on the 30th) is to just ignore it.
    Thanked by 3:
    jyemenai and rsenator like this.
  25. #600  

    Default Re: Nexus 4 Ordered on November 27: Order Status and Tracking

    Quote Originally Posted by bobjohnson201 View Post
    just got off the phone with google. they said "it appears we skipped a step and don't know why we sent you that shipping email, because it did not ship. expect to hear from a 'specialist' within 2 days". i didn't even bother asking for a shipping refund, since it did not even ship. so i guess my advice to those in the same state as me (got shipping email and tracking # on the 30th) is to just ignore it.
    ^ THIS is the kind of info we needed. If we had gotten this on Friday ("Sorry guys! It seems you were all sent shipping notices too early. -Google"), we would have been only a bit upset and we would have moved on. And knowing this, I can stop checking for UPS every two seconds ("Was that a truck? I KNOW I heard a truck.. My dogs moved. They must've heard something. Etc. etc.")
Page 24 of 79 FirstFirst ... 21222324252627 ... LastLast

Similar Threads

  1. Android 4.2 Scheduled for Nexus 7 on November 13
    By grafx1 in forum Google Nexus 7 Tablet (2012)
    Replies: 34
    Last Post: 11-20-2012, 06:49 PM
  2. Who's nexus is on back order?
    By mattatwar1 in forum Google Nexus 4
    Replies: 3
    Last Post: 11-15-2012, 05:47 PM
  3. Here's a new One on the cancelled order status
    By daso in forum Verizon Galaxy S3
    Replies: 10
    Last Post: 07-08-2012, 11:20 PM
  4. ordered a nexus s on ebay just want to make sure i understand
    By Sento in forum T-Mobile Nexus S Rooting, ROMs, and Hacks
    Replies: 1
    Last Post: 02-22-2012, 10:02 PM
  5. Galaxy nexus released on November 18th?
    By droid1294 in forum Verizon Galaxy Nexus
    Replies: 221
    Last Post: 12-07-2011, 02:28 PM

Posting Permissions