01-16-2013 04:30 PM
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  1. kioshimoto's Avatar
    The problem I have when I try to contact them through this method, is that when I click "devices," no device is listed, since my purchase is still flagged as "pending." Yet according to the help page in the store, if your device is pending for more than 3 days, you *should* contact them. Around in circles we go...
    Strange...when i contacted them, i had my order as pending and wasn't asked "devices" or any of that sort. The contact link works straight through your order number.

    It will be 3 weeks on Dec 18th, so maybe it might ship last minute. Cotwolf received a 2nd reply after the automated one.
    12-14-2012 11:06 PM
  2. kioshimoto's Avatar
    Ordered mine Nov 27 in the evening, 2-3 weeks wait, and yesterday I got the email that it shipped and arrived this evening. First stop was tmo and now I'm on the $30/month deal. If this works well, I'll be shutting off vzw and saving some money.
    People going to T-mobile and switching/activating the $30/month plan..how much are you paying for the SIM card?? I've called 4 stores in my area and neighboring cities, they all want $25 just for the micro sim card. I did order one in the mail Wednesday night but the tracker number they gave me cannot be traced via USPS lol!

    I want to quickly turn off my verizon service. I bought ZAGG shield and covered the phone with it tonight.
    12-14-2012 11:10 PM
  3. mrandradej's Avatar
    People going to T-mobile and switching/activating the $30/month plan..how much are you paying for the SIM card?? I've called 4 stores in my area and neighboring cities, they all want $25 just for the micro sim card. I did order one in the mail Wednesday night but the tracker number they gave me cannot be traced via USPS lol!

    I want to quickly turn off my verizon service. I bought ZAGG shield and covered the phone with it tonight.
    I just ordered one from the T-mobile website. Only 0.99$
    Sim Card Activation Kit For Prepaid Phone or Unlocked iPhone | T-Mobil

    I ordered it back in november so I would have it ready by the time my phone ships. It took about a week to get here, mostly because of the mail interruption by the hurricane.
    kioshimoto likes this.
    12-15-2012 01:37 AM
  4. mvratnam's Avatar
    my order from Nov 27 (11:34:08 PM UTC-5) was pending that had a 4-5 weeks shipping time. my got delivered on Dec 14.

    Dec 14: UPS delivered the pkg
    Dec 13 Google Inc. charged your MASTERCARD XXXXXx for $380.44. "GOOGLE *Devices" will appear on your billing statement.
    Dec 13 Google Inc. shipped your order.
    Track UPS package #XXXXXXXXXXXXXXXXXXXXXX
    Nov 27 Google Inc. received your order.
    Nov 27 You placed an order with Google Inc. on Nov 27. Google Wallet sent a copy of this receipt to xxxxxx
    12-15-2012 03:52 PM
  5. Doooshty's Avatar
    Any 8GB from the 27th ship yet?
    12-15-2012 03:57 PM
  6. jasaad's Avatar
    well i hope the 8gb model is being delivered,
    because i have one and i am still waiting, knowing that the person that will receive my order is going abroad on the 21st of december,
    which mean they have to ship as soon as possible...

    Very frustrating issue sitting on my nerve all day, any idea if email support works on saturdays and sundays? and how about shipments?
    12-15-2012 04:16 PM
  7. Cotwolf's Avatar
    My order was updated on Google Play. Date changed from 11/29 to 12/15. Still shown as Preorder. No change on Google Wallet, no charge on CC.
    Ummm...?
    12-16-2012 10:19 AM
  8. mm625's Avatar
    So, I got an update from Google yesterday. Although it was one I really didn't want... They attempted the charge my Amex but because it was a large amount Amex didn't let the charge go through. I called and verified the charge, and updated the info on Google Wallet to recharge the card. Now I'm worried it won't be delivered this week... I emailed Google Play and unsurprisingly received another canned email. It's pretty funny at this point, as I have three replies from Google play that are identical. But at least some progress has been made!

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    12-16-2012 10:24 AM
  9. ppeklak's Avatar
    my order from Nov 27 (11:34:08 PM UTC-5) was pending that had a 4-5 weeks shipping time. my got delivered on Dec 14.

    Dec 14: UPS delivered the pkg
    Dec 13 Google Inc. charged your MASTERCARD XXXXXx for $380.44. "GOOGLE *Devices" will appear on your billing statement.
    Dec 13 Google Inc. shipped your order.
    Track UPS package #XXXXXXXXXXXXXXXXXXXXXX
    Nov 27 Google Inc. received your order.
    Nov 27 You placed an order with Google Inc. on Nov 27. Google Wallet sent a copy of this receipt to xxxxxx

    Your order has been shipped!
    Google Inc. shipped your order. Have questions? Contact Google Inc..
    Dec 7 Google Inc. charged your VISA xxx-xxxx for $384.77. "GOOGLE *Devices" will appear on your billing statement.
    Dec 7 Google Inc. shipped your order. Track UPS package #xxxxxxxxxxxx
    Nov 27 Google Inc. received your order.
    Nov 27 You placed an order with Google Inc. on Nov 27. Google Wallet sent a copy of this receipt to xxxxx






    i don't have any package right now....how can there be a week's delay? ugh
    12-16-2012 12:11 PM
  10. AuntieJimbo's Avatar
    Any 8GB from the 27th ship yet?
    I'm still waiting for mine. The google wallet lists the transaction so pending, and the google play lists it as pre-ordered. Blarg.
    12-16-2012 01:13 PM
  11. mrandradej's Avatar
    Any 8GB from the 27th ship yet?
    We're on week 3 now. Earliest shipping time for us 8GB was 4-5 weeks. Looks like we have at least one more week to go =/
    12-16-2012 01:16 PM
  12. kpkr12's Avatar
    12-17-2012 04:46 AM
  13. itsmekalyan's Avatar
    We're on week 3 now. Earliest shipping time for us 8GB was 4-5 weeks. Looks like we have at least one more week to go =/
    correct, i dont see any 8gb Nov 27 being delivered yet i am on 6-7 week
    12-17-2012 07:44 AM
  14. Cotwolf's Avatar
    Finally!
    Your order has been shipped!
    Dec 17
    Google Inc. charged your MASTERCARD. "GOOGLE *Devices" will appear on your billing statement.
    Dec 17
    Google Inc. shipped your order.
    Nov 29
    Google Inc. received your order.
    Nov 27
    You placed an order with Google Inc. on Nov 27.
    12-17-2012 08:31 AM
  15. GabrielT's Avatar
    hello, i red your post, i have a problem because i ordered mine 2 weeks ago, they didn't dispatch till now, i want to send them an email but i don't know where to send it. help me please!
    12-17-2012 09:18 AM
  16. kpkr12's Avatar
    Finally!
    Great! At what time your order processed today. My order was placed 1 hour before yours, but still in Pre-Order state.
    12-17-2012 10:03 AM
  17. jasaad's Avatar
    correct, i dont see any 8gb Nov 27 being delivered yet i am on 6-7 week
    my order got shipped 9hours ago, and it contains an 8 gb
    Order Date: November 27, 2012 1:36:51 PM UTC-8
    12-17-2012 11:50 AM
  18. itsmekalyan's Avatar
    my order got shipped 9hours ago, and it contains an 8 gb
    Order Date: November 27, 2012 1:36:51 PM UTC-8
    @ jasaad i did at 645 EST pm Nov 27 with 6-7 week delivery no progress yet fringers crossed till friday
    12-17-2012 12:40 PM
  19. Doooshty's Avatar
    my order got shipped 9hours ago, and it contains an 8 gb
    Order Date: November 27, 2012 1:36:51 PM UTC-8
    This gives me hope. I'm assuming 4-5 week delivery time frame? I'm 6-7 so I'm not expecting mine soon
    12-17-2012 12:44 PM
  20. abboud123's Avatar
    my order got shipped 9hours ago, and it contains an 8 gb
    Order Date: November 27, 2012 1:36:51 PM UTC-8
    hi jasaad, do u live in the united states?
    12-17-2012 12:45 PM
  21. abboud123's Avatar
    This gives me hope. I'm assuming 4-5 week delivery time frame? I'm 6-7 so I'm not expecting mine soon
    i have 4-5 weeks wait and still did not hear anything yet. Guys do you live in US or UK?
    12-17-2012 12:47 PM
  22. skyrockett's Avatar
    i stopped by t-mobile today.. to sort out some business with them. Saw Nexus 4 on the display// Darn thing was password protected! could do much but look at the lock screen. The screen looks significantly better than on Gnex's.. So far it looks and feels just newer and fresher.. other than that it's the same Galaxy Nexus. It's like a facelift..
    12-17-2012 12:48 PM
  23. Doooshty's Avatar
    i have 4-5 weeks wait and still did not hear anything yet. Guys do you live in US or UK?
    I assume most people on this thread are US because its for phones ordered on November 27th which was the 2nd wave for the US.
    12-17-2012 12:51 PM
  24. abboud123's Avatar
    I assume most people on this thread are US because its for phones ordered on November 27th which was the 2nd wave for the US.
    oh thank u for the reply, i didn't think of that hopefully we get our devices soon
    12-17-2012 12:59 PM
  25. abboud123's Avatar
    Guys for those of you who are interested in seeing otterbox cases for this phone sign this petition
    http://www.change.org/petitions/otte...share_petition
    12-17-2012 01:03 PM
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