sam59
Active member
I'm waiting for the replacement to arrive, shipped Friday. My phone randomly overheats every few days (to 54-59 deg C) when it's in my pocket or on desk, unused in sleep mode. Other days it behaves fine. Also phone call reception is always awful. I'm not convinced the replacement will be any better so want to try it for a week before deciding. I'm assuming the 21 days is from when you requested the replacement as Google told me it may take "weeks" due to low stock (UK) whereas in fact it's been just a week since I requested it, via the link they emailed me. They said that the 21 days would only be waived if it took longer than that to receive the replacement.
Do you think trying it for a week is risky? The phone I'm returning only started to overheat after 3-4 days.
Btw, how do I reset to factory settings before returning the phone? Obviously have personal data, apps, photos, music that I need to wipe. Thanks
Do you think trying it for a week is risky? The phone I'm returning only started to overheat after 3-4 days.
Btw, how do I reset to factory settings before returning the phone? Obviously have personal data, apps, photos, music that I need to wipe. Thanks