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  1. Thread Author  Thread Author    #1  

    Question Nexus 4 not display the IMEI

    I bought the nexus 4 from carphone warehouse in uk.

    the phone is SIMFREE, but not recognize the cellular network.

    also, i cant see the IMEI code:



    why i cant see the IMEI code?
    (on the box i have the IMEI code)
  2. #2  

    Default Re: Nexus 4 not display the IMEI

    That does seem odd.

    What happens if you go to Menu -> Settings -> About Phone -> Status? Scroll down to IMEI; is it there?
  3. Thread Author  Thread Author    #3  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by N4Newbie View Post
    That does seem odd.

    What happens if you go to Menu -> Settings -> About Phone -> Status? Scroll down to IMEI; is it there?
    no.
    its look:
    IMEI - UNKNOWN
    Last edited by alongol; 12-03-2012 at 09:47 AM.
  4. #4  

    Default Re: Nexus 4 not display the IMEI

    Well, I can only say that I see the IMEI in both places even when I remove the SIM card entirely.
  5. Thread Author  Thread Author    #5  

    Default Re: Nexus 4 not display the IMEI

    its true if your phone work.
    what i can do?
  6. #6  

    Default Re: Nexus 4 not display the IMEI

    I don't know. Call Google Support?

    I was only able to find a US number, 1-855-836-3987; I suppose there must be a UK number as well.
  7. #7  

    Default Re: Nexus 4 not display the IMEI

    I have also learned that dialing *#06# should display the IMEI in a pop up box.

    And (I just checked my own N4), the IMEI should be etched on the bottom of the SIM card tray. Pop it out, turn it over, and look for a number which begins with "IMEI "

    Seems a bit odd, if you think about it. What is the point? Suppose you lose your SIM card tray and need a replacement?
  8. #8  

    Default Re: Nexus 4 not display the IMEI

    My final comment:

    From my research just now, a (modern) phone which will not display its IMEI number is broken, trashed, bricked, whatever. If you rooted the phone or installed a non-factory rom, try restoring the original factory image and see if that resolves the matter.

    If not, call your supplier and demand a replacement phone.
  9. #9  

    Default Re: Nexus 4 not display the IMEI

    The IMEI is on the back of the phone (or at least the clear cling protecting the back). It's also printed on the box the phone comes in.
  10. #10  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by theduder View Post
    The IMEI is on the back of the phone (or at least the clear cling protecting the back). It's also printed on the box the phone comes in.
    Yes, I think that is understood. The question is, what is wrong with his phone that it will not display this information internally? From everything I have been able to find on this subject, the indication is that something is seriously wrong with the device...
  11. #11  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by N4Newbie View Post
    Yes, I think that is understood. The question is, what is wrong with his phone that it will not display this information internally? From everything I have been able to find on this subject, the indication is that something is seriously wrong with the device...
    I'm not 100% certain, but I -think- mine didn't show an IMEI until I put the SIM in it. Once I put one in it was in there.

    I don't see in the OP's posts if he has ever inserted a SIM in the phone or not.
  12. #12  
    Citizen Coyote's Avatar

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    Default Re: Nexus 4 not display the IMEI

    My question is why is the phone displaying Hebrew characters in the OP's second pic?
  13. Thread Author  Thread Author    #13  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by N4Newbie View Post
    My final comment:

    From my research just now, a (modern) phone which will not display its IMEI number is broken, trashed, bricked, whatever. If you rooted the phone or installed a non-factory rom, try restoring the original factory image and see if that resolves the matter.
    i cant replacmet the phone because i left uk.
    and i didnt change anything on the phone.
  14. Thread Author  Thread Author    #14  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by theduder View Post
    I'm not 100% certain, but I -think- mine didn't show an IMEI until I put the SIM in it. Once I put one in it was in there.

    I don't see in the OP's posts if he has ever inserted a SIM in the phone or not.
    I tried to put 5 different sims on the phone.
    the IMEI still blank
  15. #15  

    Default Re: Nexus 4 not display the IMEI

    The most reasonable choice seems to be to call Google support.
  16. Thread Author  Thread Author    #16  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by N4Newbie View Post
    The most reasonable choice seems to be to call Google support.
    i tried.
    They refer me to the shop. and i left uk and cant sent it.
  17. #17  

    Default Re: Nexus 4 not display the IMEI

    Maybe you can try restoring the factory image anyway? Someone else will have to tell you how to do that or you can search the forum.
  18. #18  

    Default Re: Nexus 4 not display the IMEI

    was there an IMEI id at the back of the device when you received the device. it will be on the back screen protector.
  19. #19  

    Default Re: Nexus 4 not display the IMEI

    Quote Originally Posted by still1 View Post
    was there an IMEI id at the back of the device when you received the device. it will be on the back screen protector.
    It is also etched on the bottom of the SIM card tray. But, I am sure that is not the issue; almost by definition, it seems there must be something wrong with a phone which cannot display its own IMEI number.
  20. #20  

    Default Re: Nexus 4 not display the IMEI

    Hii,
    I am also having the same problem. Did u find any solution for it ? ...or Can anyone suggest a good solution.
  21. #21  

    Default Re: Nexus 4 not display the IMEI

    The imei on the LG Nexus 4 is located under dd if=/dev/block/mmcblk0p19
  22. #22  

    Default Re: Nexus 4 not display the IMEI

    could you fix it..? If then how?
    Please suggest me a way to fix it. I am having a same device bought from UK

    Thank you
  23. #23  

    Default Re: Nexus 4 not display the IMEI

    I am having the same problem. No IMEI, no IMEI SV and no Baseband Version.

    A bit more information I can provide is that I dropped my phone right on its back and since then it has been like this. Took it to LG Service center and they told me something's wrong with the mother board and needs to be replaced.

    Any clues?

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